PFI Performance and Compliance Manager

300 North Limited; Framwellgate Moor; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading facilities management company is seeking a PFI Performance & Compliance Manager in North East England. The role involves monitoring FM performance, auditing compliance, and providing evidence-based reports to stakeholders. Candidates should have experience in PFI or related fields, along with strong communication and reporting skills. This position offers a salary of up to £70,000 plus a bonus, providing an excellent opportunity for professionals in the compliance sector.

Qualifications

• Experience in PFI, estates, FM, asset management or compliance environments.
• Ability to interpret contracts, legislation and regulatory requirements.
• Strong organisation and stakeholder management skills.

Responsibilities

• Monitor FM performance against contractual KPIs.
• Audit FM systems, processes, and quality management arrangements.
• Produce clear monthly performance and compliance reports.

Skills

Experience in PFI

Strong understanding of performance monitoring

Confident communicator

Strong reporting skills

Job description

PFI Performance & Compliance Manager

Location: North East

Salary: up to £70,000 + bonus

Role: Compliance Monitoring and Auditing

Contract: Facilities management contract

PFI

Role Summary

We have an opportunity for a PFI Performance & Compliance Manager in the Nort East to support the operational management, compliance assurance and performance monitoring of a PFI project in the North East. The role focuses on auditing FM service delivery, monitoring contractual performance, and providing clear, evidence-based reporting to senior stakeholders and the public sector client.

Key Responsibilities

• Monitor FM performance against contractual KPIs and service standards
• Audit FM systems, processes and quality management arrangements
• Validate service scoring and challenge performance where required
• Review helpdesk and reactive works performance, supporting timely close-out
• Carry out site inspections and physical audits to identify areas of underperformance
• Record, track and follow up corrective actions to resolution
• Produce clear monthly performance and compliance reports
• Support the day-to-day operation of the SPV and attend contract meetings as required

Skills & Experience Required

• Experience in PFI, estates, FM, asset management or compliance environments
• Strong understanding of performance monitoring and compliance auditing of PFI contacts
• Ability to interpret contracts, legislation and regulatory requirements
• Confident communicator with the ability to challenge constructively
• Strong reporting, organisation and stakeholder management skills

Ideal Background

• SPV, NHS Trust, Facilities Management or consultancy experience
• Exposure to healthcare or complex operational environments
• Knowledge of quality management systems (e.g. ISO standards)