PFI Compliance Manager (Quality Assurance)

Fusion People; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major facilities management provider is seeking an experienced PFI Compliance Manager to lead quality assurance for a healthcare contract in Reading, England. This senior role involves managing quality processes, ensuring compliance with ISO standards, and fostering strategic relationships with stakeholders. The ideal candidate should have extensive experience in quality assurance within the facilities management sector, particularly in healthcare. This permanent position is on-site in Reading.

Qualifications

• Extensive Quality Assurance experience in an FM contract.
• Knowledge and application of ISO 9001:2015.
• Experience in the Healthcare / PFI sector.

Responsibilities

• Manage processes to ensure best practice and industry standards.
• Develop strategic relationships with business stakeholders.
• Conduct quality audits and assess compliance.

Skills

Quality Assurance expertise

ISO 9001:2015 knowledge

Facilities Management experience

Strong communication skills

Education

CQI recognised quality management assurance certificate

ISO 9001 Internal Auditors course

Job description

Role: PFI Compliance Manager (Quality Assurance)

Industry sector: Facilities Management / Healthcare / PFI

Senior compliance role on a high-profile healthcare PFI contract

Duration: Permanent

Location: Reading (On-site)

I am currently working with a major facilities management provider to recruit an experienced PFI Compliance/Quality Manager for a large mental health hospital in Berkshire. This is a senior, site-based role within a complex healthcare environment, operating under a long-term PFI contract.

This position plays a critical role in ensuring the contract operates fully in line with statutory, legislative and contractual requirements, while embedding a strong compliance culture across the estate.

Duties:

You will be responsible for the management of all processes (existing and developing new) to ensure best practice and industry standards are reflected in the way the contract delivers hard and soft facilities management services.

You will develop long term strategic relationships with key business stakeholders to ensure that processes are optimised and quality procedures are in place for each service line.

You will be responsible for providing confidence in quality procedures to the SPV Client and NHS Trust.

You will liaise with contract teams and cross functional internal teams to ensure the timely and successful delivery of all contract deliverables according to best practice and customer needs whilst ensuring the overall profitability and ongoing retention of client business is maintained.

Provide expert advice, guidance and support on all aspects of quality management, assurance and governance.

Act as the contract lead for quality control, developing and maintaining contract and service-level Quality Plans.

Conduct quality audits, assess compliance, and present findings and recommendations to key stakeholders.

Person Specification:

You will have extensive Quality Assurance experience looking after Quality for an FM contract.

Hold CQI recognised quality management assurance certificate for (minimum) Practitioner Grade

Demonstrative knowledge and application of ISO 9001:2015 and awareness of sector specific guides in work environment.

Recognised ISO 9001 Internal Auditors course

You will have facilities management industry sector experience ideally within Healthcare / PFI

Please be advised this is not a Quality control position it is managing Quality Assurance for an FM contract.

If you are interested in the position or want more details please contact Donna at:

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Quality Assurance Manager • Reading, Berkshire