Pest Control Technician – AR

Carrington Blake Recruitment; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A public service organization in Greater London is seeking a Pest Control Officer to deliver professional pest control services to residents. The successful candidate will investigate infestations, promote pest control services, and manage documentation. Candidates must hold a BPCA certificate and possess strong investigation skills. This role provides an opportunity to contribute to community safety and uphold public health standards within an often dynamic work environment.

Qualifications

• Experience in dealing with a wide range of Public Health pests.
• Knowledge and understanding of commercial and residential pest control work.
• Ability to investigate pest complaints and undertake correct treatments.

Responsibilities

• Investigate and treat rodent and insect infestations.
• Promote the Pest Control services and refer sales enquiries.
• Drive and maintain a Council vehicle.

Skills

Investigation skills

Knowledge of pest control regulations

Ability to use pest control equipment

Record keeping

Education

BPCA Operators certificate level 2

Job description

Job description
Post title: Pest Control Officer
Service area: Public Protection
Grade: Scale 6
Reports to: Pest Control Manager
Your team: Pest Control Number of supervisees: 0

Our ambition
We’re determined to make Islington fairer. To create a place where everyone, whatever their background, has the opportunity to reach their potential and enjoy a good quality of life.
We also have an ambitious goal – to be the best council in the country – with every employee clear about the part they play and inspired, focused and supported to give their very best.
We want to build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide the best services possible to our residents.

Our values and behaviours
‘Be Islington’ is about setting a clear challenge about what it means to be an Islington employee and sets the standard for every new recruit.
We ask our employees to ‘Be Islington’ – playing their part in working together for a fairer borough and to always be collaborative, be ambitious, be resourceful, and be empowering (‘CARE’).

Our commitment to challenging inequality
We are committed to tackling inequality, racism and injustice and creating a fairer borough for all. In order to do this, we need to set the example by being a fair employer and creating a workplace environment, which is free from discrimination, racism and inequality. Our approach needs to be proactive, consistently learning to create a fairer workplace and foster a culture, which empowers all staff to challenge inequality.
Fairness is at the heart of what we do. We want to celebrate and embrace our differences by:
• Ensuring our workforce is representative of the people we work on behalf of, our residents
• Creating equitable working environments and diverse teams
• Understanding our residents in order to design and deliver services that help tackle inequality and improve life chances for our residents
• Getting to know people and their differences
• Interpreting issues and concerns from a cultural perspective and address situations or problems from the points-of-view of multiple cultures
• Supporting people with long-term health conditions and/or disabilities
• Recognising the value of flexible working to support staff where possible

Job Overview

This role is for a Pest Control Officer to work within a small team to help provide a professional pest Control service to the Residents of Islington.

Main Duties of the job

• Investigation and treatment of rodent and insect infestations in premises, including examination of drainage systems, disinfecting and deodorising, carrying out surveys, advising customers, and distribution of relevant literature.
• Responsible for ensuring that persistent infestations are notified to the Pest Control Manager and to make, where necessary, recommendations as to future/alternative treatments.
• Assisting in the initiation, development and execution of pest control initiatives.
• Assisting with the upkeep of the pesticides store including the transfer of materials from point of delivery, sock taking and other similar matters.
• Assist with training of other staff in pest control matters.
• Assist with promoting new business the Pest Control Service.

Key responsibilities and Duties

• Investigation and treatment of rodent and insect infestations in premises, including examination of drainage systems, disinfecting and deodorising, carrying out surveys and distribution of relevant literature.
• Promote the Pest Control services for new business and refer sales enquiries to the Pest Control Manager/Surveyor.
• Driving and maintaining a Council vehicle in accordance with the Staff Code and other approved practices.
• Reporting to the Pest Control Manager defects in equipment, shortages of materials or defects in vehicles.
• Preparation of job tickets, reports, and other documentation in relation to the work of the section.
• Liaison with officers in other departments or within the department, or with other external groups and organisations, in relation to the work of the section.
• Preparation reports and evidence required for legal action and attendance at Court where necessary.
• Carry out occasional duties outside normal office hours as required.
• Carrying out responsibilities/duties in accordance with any approved quality procedural documents.
• To represent the Council in a professional manner when interacting with clients in the course of delivering Pest Control services.
• To be responsible for carrying out surveys in accordance with agreed operational methods

Additional

• To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner.
• To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager.
• To undertake training and constructively take part in meetings, supervision, seminars and other events designed to improve communication and assist with the effective development of the post and post holder.
• To carry out duties and responsibilities in accordance with the council’s commitment to customer service excellence and ensure compliance with the customer care standards.
• To ensure that all financial transactions taken are treated in a secure and confidential manner and adhere to the Data Protection Act.
• To be committed to the Council’s core values of public service, quality, equality and empowerment and to demonstrate this commitment in the way duties are carried out.
• To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
• To carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.
• At all times to carry out responsibilities/duties within the framework of the Council’s Dignity for All Policy. (Equal Opportunities Policy).

Person specification

Qualifications

• E1 Applicants must hold a BPCA Operators certificate level 2 or a Royal Society of Health Pest Control certificate Application/Interview

Experience

• E2 Experience in dealing with a wide range of Public Health pests. Application/Interview
• E3 Knowledge and understanding of carrying out both commercial and residential pest control work. Application/Interview
• E4 Have some experience in carrying pest surveys Application/Interview

Knowledge Skills and Abilities

• E5 Ability to investigate complaints regarding pests and be able to undertake the correct treatments and be able to make recommendations to clients. Application/Interview
• E6 Ability to use pest control equipment, prepare and lay rodenticides or spray insecticides in a safe manner. Application/Interview
• E7 Have an understanding of the laws and regulations that are relevant to carrying out your duties as a pest Control Officer Interview
• E8 Ability to maintain accurate records relating to pest control work carried out and to understand the importance in doing so. Application/Interview
• E9 Ability to determine when an infestation requires a more detailed investigation or different treatment and what steps to follow. Interview
• E10 Ability to manage daily workloads and to plan daily routes so to be efficient in carrying out your pest control duties Application/Interview
• E11 Have some experience in using technology equipment in line with your duties Application/Interview
• E12 Ability to undertake work outside normal working hours. Application/Interview

Special requirements of the post

• E13 Ability to follow and implement the Islington Council’s Dignity for All policy.
• E14 This role will require you to obtain an Standard satisfactory clearance from the Disclosure and Barring Service Application/Interview
• E15 This post requires a clean driving licence Application/Interview

Our accreditations

• Our accreditations include: the Healthy Workplace award, Timewise, London Living Wage Employer, Disability Confident Committed, The Mayor’s Good Work Standard, Stonewall Diversity Champion, and Time to Change.