Personnel Vetting Officer

Manpower UK Ltd; Coleshill CP; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Personnel Vetting Officer based in Coleshill CP to manage the clearance process, ensuring compliance with security standards. The ideal candidate will have experience with confidential information, excellent attention to detail, and strong communication skills. This full-time role requires a proactive approach and eligibility for SC Level Security Clearance. Competitive hourly wage with standard office hours.

Qualifications

• Proven experience handling confidential and sensitive information.
• Excellent attention to detail and ability to follow processes through to completion.
• Strong interpersonal skills - able to build rapport with stakeholders at all levels.
• Eligible for SC Level Security Clearance.

Responsibilities

• Manage the full clearance process in line with security and contractual requirements.
• Liaise with applicants, managers, and relevant authorities to support vetting decisions.
• Maintain accurate, auditable records.
• Support annual reviews and renewals of clearances.

Skills

Attention to detail

Fluent English communication

Interpersonal skills

Ability to handle confidential information

Organized approach

Job description

Overview

Position: Personnel Vetting Officer

Location: Birmingham Business Park, Birmingham, B37 7YQ

Salary: £14.03 per hour

Hours: Full-time, 08:00 - 18:00 Monday to Thursday / 08:00 - 17:00 Friday

About the Role

We are looking for a motivated and detail-oriented Personnel Vetting Officer to join our Security Directorate's Central Functions team. In this role, you will handle the full life cycle of the personnel clearance process, ensuring compliance with regulatory and contractual security standards.

You'll be responsible for managing sensitive information, verifying documentation, and supporting the clearance process from start to finish. This is a key position in maintaining our organisation's commitment to high security standards and supporting the UK Initiative.

Responsibilities

• Manage the full clearance process in line with security and contractual requirements.
• Ensure all documentation meets the Basic Personnel Security Standard or contractual standards.
• Liaise with applicants, managers, and relevant authorities to support vetting decisions.
• Maintain accurate, auditable paper and electronic records.
• Manage documentation and work instructions to ensure up-to-date processes.
• Support annual reviews and renewals of clearances.
• Provide timely advice and guidance on vetting matters.
• Support the Sovereign Centre as part of the UK Initiative.

What We're Looking For

Essential Criteria

• Proven experience handling confidential and sensitive information.
• Excellent attention to detail and ability to follow processes through to completion.
• Fluent English communication skills (verbal, written, and electronic).
• Strong interpersonal skills - able to build rapport with stakeholders at all levels.
• Ability to work effectively as part of a team.
• Eligible for SC Level Security Clearance.
• Proactive and organised approach to work.

Desirable Criteria

• Flexible and adaptable approach to changing priorities.

Working Arrangements

• Full-time role covering standard office hours.
• Primarily office-based, with ad hoc travel to attend vetting surgeries.
• Regular use of telephone, computer, and electronic filing systems.

About Us

Our Vetting Unit operates within the UK Security Directorate, providing a centralised service to manage vetting requirements for staff and contractors. This ensures compliance with legal and contractual obligations, supporting a "do it once" model that drives efficiency and consistency across the business.

We currently manage over 70% of customer clearance requests, with ongoing expansion to meet growing demand and maintain best-practice security standards