Personal Shopping Sales Advisor

Frasers Group; Liverpool; On-site; GBP 60,000 - 80,000; Part time

Job summary

A luxury retail brand located in Liverpool is seeking a part-time client stylist to assist Personal Shoppers in delivering an exceptional in-store experience. The role involves building relationships with clients, maintaining high shopping standards, and staying informed about current fashion trends. Ideal candidates will possess strong communication skills, a passion for luxury brands, and the ability to work flexibly across various shifts. If you're dedicated to impeccable service and have a keen eye for fashion, this could be the perfect opportunity.

Qualifications

• Genuine passion for fashion styling and luxury brands.
• Confidence in engaging with a wide range of clients.
• Strong interpersonal and communication skills: warm, professional, and approachable.
• A proactive attitude and willingness to learn.
• Great eye for detail and understanding of excellent customer service.
• Knowledge of current fashion trends and designers.
• Previous retail or customer-facing experience.
• Organized, dependable, and comfortable in a fast-paced environment.
• Flexibility to work daytimes, evenings, and weekends.

Responsibilities

• Assist Personal Shoppers in providing a styling experience.
• Welcome and host clients ensuring luxury service.
• Support in preparing fitting rooms and maintaining standards.
• Build relationships with walk-in clients.
• Manage your own book of clients through excellent service.
• Keep up-to-date with the latest collections.
• Support team in styling appointments and events.
• Communicate client feedback to the team.
• Maintain client information using internal tools.
• Uphold company values and represent the brand.

Skills

Sales Experience

Presentation Skills

Customer Service

Communication skills

Organizational skills

Job description

Responsibilities

• Assist Personal Shoppers in providing a best‑class styling experience for in‑store clients
• Welcome and host clients ensuring a luxury and personalized service from start to finish
• Support in preparing fitting rooms curating product selections and maintaining a high‑standard shopping environment
• Build relationships with walk‑in clients and help transition them into returning clients
• Begin to grow and manage your own book of clients through excellent service and follow‑up
• Keep up‑to‑date with latest collections, product drops and brand knowledge to confidently assist clients
• Support the team in styling appointments, events and seasonal client activations
• Communicate client feedback and product insights to the wider team
• Maintain client information using internal clienteling tools
• Uphold FLANNELS values and consistently represent the brand to the highest standard

Qualifications

• genuine passion for fashion styling and luxury brands
• Confidence in engaging with a wide range of clients both new and returning
• Strong interpersonal and communication skills: warm, professional and approachable
• A proactive attitude and willingness to learn from senior stylists and team members
• Great eye for detail and an understanding of what makes excellent customer service
• Knowledge of current fashion trends, designers and collections
• Previous retail or customer‑facing experience
• Organised, dependable and comfortable in a fast‑paced retail environment
• Flexibility to work daytimes, evenings and weekends and adapt to the store schedule

Additional Information

At Flannels we live by our core values:

• Think Without Limits – Move fast, take bold action and bring the team along with you.
• Own It and Back Yourself – Take responsibility for your role, master the basics and drive results.
• Be Relevant – Stay connected to our people, our partners and the planet.

Due to high interest in these roles we may close the vacancy early. To avoid missing out we recommend submitting your application as soon as possible.

Remote Work

No

Employment Type

Part‑time

Key Skills

• Sales Experience
• Presentation Skills
• SAAS
• Customer Service
• Google Docs
• Organizational skills
• Growing Experience
• Communication skills
• Retail Sales
• Enterprise Sales
• Medicare
• Lead Generation

Experience

years

Vacancy

1