Personal Lines Insurance Advisor

Insight Select; Ruislip; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading insurance provider based in Ruislip is seeking a Customer Service Advisor to engage with customers and recommend tailored insurance products. The ideal candidate will have previous sales or customer service experience, be results-oriented, and have strong communication skills. This role offers a competitive salary, full training, and clear progression routes in a supportive team environment.

Benefits

Competitive salary

Full training provided

Ongoing career development support

Clear progression routes

Qualifications

• Previous experience in sales or customer service in a target-driven environment.
• Confident and enthusiastic with strong communication skills.
• Motivated to exceed goals and celebrate success.

Responsibilities

• Engage with customers to understand their needs and recommend insurance products.
• Identify sales opportunities and upsell to maximize customer value.
• Work towards individual and team sales/KPI targets.

Skills

Sales experience

Customer service skills

Proactive problem-solving

Communication skills

Job description

Overview

Customer Service Advisor | £22,000 - £30,000 | Ruislip | Permanent

What you'll be doing

• Engaging with new and existing customers, understanding their needs, and recommending tailored insurance products
• Proactively identifying sales opportunities, upselling and cross-selling to maximise customer value
• Building strong relationships to ensure long-term customer loyalty and retention
• Working towards individual and team sales/KPI targets with a focus on high performance
• Delivering a professional, customer-focused experience that drives both satisfaction and results

What we're looking for

• Previous experience in sales, telesales, or customer service within a target-driven environment
• Confident, enthusiastic, and commercially minded communicator
• Results-oriented with the drive to exceed goals and celebrate success
• Motivated, reliable, and proactive problem solver
• Keen to learn, develop, and progress within a growing insurance business

What's in it for you

• Competitive salary of £22,000 - £30,000 (dependent on experience)
• Monday to Friday, 37.5 hours per week
• Full training provided with ongoing career development support
• Clear progression routes within a fast-growing business
• A collaborative and supportive team culture that recognises and rewards achievement