Personal Banker: Growth & Training in Customer Service

NatWest Group; Congleton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading banking institution seeks a Customer Service Personal Banker in Congleton. This role focuses on providing exceptional customer service and assisting clients with their banking needs, requiring strong communication and interpersonal skills. You will have a competitive salary starting at £26,010 and enjoy generous benefits including flexible rewards and a monthly retirement contribution. The role demands adaptability to various working hours, primarily during the week with some Saturdays.

Benefits

Flexible reward programme

Generous holiday entitlement of 33 days

Monthly contribution to retirement fund

Qualifications

• Passion for customer service.
• Commitment to develop new skills and responsibilities.
• Strong interpersonal skills.

Responsibilities

• Provide outstanding service in every interaction.
• Assist customers with banking needs and general requests.
• Identify opportunities to assist with financial products.

Skills

Customer service

Strong communication skills

Attention to detail

Ability to work under pressure

Teamwork

Job description

A leading banking institution seeks a Customer Service Personal Banker in Congleton. This role focuses on providing exceptional customer service and assisting clients with their banking needs, requiring strong communication and interpersonal skills. You will have a competitive salary starting at £26,010 and enjoy generous benefits including flexible rewards and a monthly retirement contribution. The role demands adaptability to various working hours, primarily during the week with some Saturdays.