Personal Assistant

Tees, Esk and Wear Valleys NHS Foundation Trust; Tees Valley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading NHS Trust in the Tees Valley area is seeking a dedicated Personal Assistant to support the senior management team in delivering exceptional care. The role involves multitasking in a dynamic environment and building strong relationships with various stakeholders. Ideal candidates will have administrative experience and a customer service mindset. This position offers access to health benefits and a strong support system for professional development.

Benefits

Access to Trust gyms

Generous NHS pension

Annual leave package

Mindfulness Training

Staff recognition schemes

Qualifications

• Experience in an administrative role is essential.
• Customer service experience and a passion for people.
• Ability to multitask and communicate confidently.

Responsibilities

• Support day-to-day operations of the senior management team.
• Provide the best possible care to service users.
• Build strong working relationships with various stakeholders.

Skills

Administrative experience

Customer service

Multitasking

Communication skills

Organizational skills

Job description

Overview

An exciting opportunity has arisen for a conscientious and supportive Personal Assistant to join our busy and dedicated team based within Ridgeway at Roseberry Park. Roseberry Park is an inpatient forensic mental health unit providing services and delivering care to the Tees Valley area. This unit is situated on Marton Road, Middlesbrough and benefits from free on‑site parking and is easily accessed by car, bus and bicycle. As a member of the Ridgeway Admin Team, you will work in an open‑plan office alongside other administrators. The office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and want to help a team striving to make a difference, we welcome your application for this role.

Responsibilities

The Personal Assistant role is pivotal in the day‑to‑day operations of the senior management team. You will work closely with the senior management team and the wider Ridgeway Service to provide the best possible care to the service user(s).

Qualifications

• Previous experience in an administrative role is essential.
• Passion for people, customer‑service experience, an interest in working in a health‑care setting and a "can do" attitude.
• Ability to multitask in a busy environment, communicate confidently, prioritise workload, meet deadlines and build strong working relationships with a variety of people.
• Must have the right to work in the UK.

Benefits

• Access to Trust gyms, independent counselling, physiotherapy, Occupational Health, free flu vaccinations, Employee Support, Mindfulness Training, Employee Psychology and Staff Retreats.
• Generous NHS pension and annual leave package (27 days plus bank holidays).
• Regular 1-2-1s, quarterly supervision and annual appraisal, providing opportunities for discussion around achievements, challenges, aspirations and training and development opportunities.
• Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals, highlighting outstanding work through our Greatix and Star Award schemes.
• Two start dates per month on the 1st and 3rd Mondays to ensure a positive experience for new starters.

About Our Trust

Tees, Esk and Wear Valleys NHS Foundation Trust is the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care – our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood.

Our patients, their families and carers work together with us towards better mental health, and we won't rest until everyone in our region has the mental health care they need to lead their best possible life.