Performance & Integration Manager

Arcus FM Limited; Milton Keynes; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading facilities management company is seeking a strategic leader to drive the development and execution of a 5-year data and technology roadmap. This role encompasses data governance, systems integration, and reporting, requiring significant experience in an asset-intensive environment. You will foster a culture of innovation while managing a team and ensuring operational efficiency through smart technology use.

Qualifications

• Completion of an advanced Power BI course or equivalent training covering data governance and deployment.
• Significant experience in data strategy and systems integration.

Responsibilities

• Develop a comprehensive 5-year technology strategy for digital transformation.
• Lead enhancements to core systems and support data governance.
• Own the Power BI reporting ecosystem for the account.

Skills

Data strategy

Systems integration

Reporting

Communication

Education

Advanced Microsoft-accredited Power BI course

Tools

Power BI

CMMS (Ostara)

Job description

We are seeking a strategic and forward-thinking leader to develop and execute a 5-year data and technology roadmap for a key client, driving operational efficiency through smart use of data, systems, and digital tools, ensuring alignment across asset management, operations, and supply chain.

Strategic Technology Planning

• Develop and deliver a comprehensive 5-year technology strategy aligned with digital transformation goals.
• Identify, assess, and introduce emerging technologies and SaaS tools to enhance permitting, contractor management, H&S, and document control.

Data Governance & Strategy

• Define and implement consistent data governance frameworks, taxonomies, and standards across asset and operational workflows.
• Partner with Asset and Operations teams to ensure accurate, organised, and high-quality data collection and utilisation.

Systems Leadership

• Liaise with Ostara (CMMS), IT, and Information Security teams to support API integrations and supply chain connectivity.
• Lead enhancements to core systems and ensure interoperability with third‑party platforms.
• Work collaboratively with the Data & MI Centre of Excellence to maintain alignment with best practice and drive innovation.

Insight & Reporting

• Own the Power BI reporting ecosystem for the account, including dashboard development and requirements definition for Data Warehouse integration.
• Drive adoption, training, and understanding of reporting outputs across operational teams.

Performance Management Support

• Translate system outputs into meaningful insights and performance indicators to support continuous improvement.
• Partner with department leads to embed data-driven decision-making into daily operations.

Team Leadership

• Line manage the Data Manager and Business Reporting Analyst, providing strategic direction, coaching, and development support.
• Foster a culture of innovation, collaboration, and continuous improvement within the data and reporting function.

Qualifications

• Completion of an advanced Microsoft-accredited Power BI course such as PL-300 (Data Analyst Associate), or equivalent diploma-level training covering semantic modelling, governance, and secure deployment.

Experience & Expertise

• Significant experience in data strategy, systems integration, and reporting within a facilities management or asset-intensive environment.
• Strong understanding of CMMS platforms (preferably Ostara) and API-driven system architecture.
• Expert-level Power BI capability, including data modelling, report building, governance, and user enablement.
• Experience evaluating and implementing SaaS tools for operational functions (e.g., permitting, contractor management, safety systems).
• Excellent communication and stakeholder engagement skills, with the ability to influence at all organisational levels.
• Strategic mindset combined with hands‑on technical capability and a passion for using technology to drive operational efficiency.
• Demonstrable experience implementing data governance frameworks, ideally supported by formal training in role-based access, workspace management, and enterprise reporting.

Why Join Us?

This is a rare opportunity to shape the digital future of a major client account-driving innovation, improving performance, and enabling data-led transformation across every operational area. You will work at both strategic and hands‑on levels, supported by a collaborative central digital function and an engaged operational team.