People Operations Specialist

Metro Bank Plc; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading bank in the UK is seeking a Payroll Specialist to manage the monthly payroll cycle, ensuring accurate colleague pay and benefits administration. The role requires strong organizational skills and knowledge of UK payroll. This is a great opportunity for someone who values collaboration and is ready to help improve processes within a dynamic team.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Responsibilities

• Lead on the monthly payroll cycle and process.
• Help colleagues with accurate payroll and benefits records.
• Administer colleague participation in Company benefits and pension schemes.
• Support the delivery of monthly payroll and accuracy.
• Manage day to day people processes with other teams.
• Provide onboarding support for new colleagues.
• Support the People Operations Manager with tasks and activities.
• Help to improve systems and processes.

Skills

Excellent attention to detail

Organisational skills

Problem solving and analytical skills

Effective communication skills

Understanding of people processes

Knowledge of UK payroll and pensions

Job description

Overview

We have been named a Top 10 “Most Loved Workplace” for the second year running! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do

• Lead on the monthly payroll cycle and process, working seamlessly with our outsourced payroll provider to ensure accurate, timely delivery of colleague pay
• Help colleagues by making sure their people, payroll and benefits records are accurate, ensuring queries are answered quickly and efficiently
• Administer colleague participation in Company benefits and pension schemes
• Support the delivery of monthly payroll, exporting and reviewing data files and working with the payroll provider to ensure accurate running of the bank’s payroll.
• Manage day to day people processes working alongside other teams such as Recruitment and our Business Partner teams, to provide a seamless operational delivery
• Provide onboarding support for new colleagues, including the completion of background vetting and issuing contract terms of employment
• Support the People Operations Manager ensuring daily, weekly, monthly and annual tasks are completed alongside regular transactional activities
• Help to improve our systems and processes, whilst utilising our HR technology and systems to maximise effectiveness and efficiency
• Be the escalation point and own queries to resolution, leading and supporting your People Operations Support colleagues

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need

• Excellent attention to detail
• Organisational skills
• Problem solving and analytical skills
• Effective communication skills with colleagues and third parties
• Understanding of people processes, policies, and basic employment law
• Knowledge of UK payroll and pensions

Our promise to you

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)