People Operations Leader

Frazer Jones; Maidstone; On-site; GBP 100,000 - 125,000; Full time

Job summary

A high-growth business based in Maidstone is seeking a People Operations Leader to enhance operational excellence in HR, onboarding, and payroll. You'll lead a team of 4 HR administrators, oversee seamless onboarding, manage employee lifecycle changes, and ensure accuracy in payroll data. If you have proven leadership experience in HR administration and a strong understanding of HR processes, this is your chance to step into a significant leadership role within a dynamic environment.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.
• Excellent attention to detail.

Responsibilities

• Lead and support a team of HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes, including contracts and leavers.
• Maintain accurate payroll data and collaborate with providers.
• Monitor and manage the HR ticketing system.
• Drive quality and compliance across all HR processes.

Skills

Supervising HR administration teams

HR processes (onboarding, payroll)

Attention to detail

Using HRIS and ticketing systems

Job description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Loop="Overall aim: maintain accurate payroll data and collaborate with external providers and finance teams for monthly payroll submission. "
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
Confident using HRIS and ticketing systems
• Excellent attention to detail...

People Leader • Maidstone, ENG, UK