People Manager - Operations

DPD UK; Smethwick; On-site; GBP 68,000 - 76,000; Full time

Job summary

A leading parcel delivery company in the United Kingdom is looking for a People Business Partner to manage complex employee relations and support the delivery of People Strategy. This role involves advising managers on best practices, developing P&T policies, and aligning business goals with a focus on talent management. Strong experience in employee relations casework is required. The position offers significant benefits including enhanced maternity and paternity packages, holiday trading, and discounted shopping options.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance of 4 x salary

Free onsite parking

Health Kiosks at each location

Vitality at Work

Discounted shopping

Milestone Days off

Free eye tests

Qualifications

• Experience in managing complex employee relations casework.
• Strong knowledge of P&T policies and business strategies.
• Ability to advise managers on employment terms and best practices.

Responsibilities

• Support PBP's in managing complex employee relations.
• Advise on recruitment and selection strategies.
• Drive alignment between People Strategy and business goals.

Skills

Employee relations casework

Dispute resolution

Talent management

Policy development

Job description

• Contract: Permanent Role - 37.5 hours per week
• Salary/Package - £68,000 - £76,000
• Location: Roebuck Lane, Smethwick, B66 1BY
• Days of Work: Monday to Friday
• Hours of Work: 09:00 - 17:30

DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

Purpose of Position

Responsible for a team of People Business Partners, ensuring that both proactive and reactive support is provided to the business in a consistent and professional manner in line with the company D&I strategy. Taking ownership for the delivery of the People Strategy and ensuring that key stakeholders fully understand the impact of operational decisions. Communicate regularly with the Head of People and Director of People & Talent on any potential risks or opportunities.

Key Task & Responsibilities

• Support the PBP’s in Managing complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
• Apply P&T and business knowledge evidencing appropriate decision making skills.
• Advise managers on the terms and conditions of employment and knowledge share best practice with them.
• Develop P&T policies and procedures to drive performance and mitigate disputes.
• Work closely with the Talent team to identify development needs and opportunities.
• Liaise closely with senior managers to provide first line advice on current and existing issues.
• Work closely with the Reward and Benefits team to ensure consistent application of the reward strategy
• Provide advice on recruitment and selection strategies.
• Manage talent and succession planning.
• Drive alignment between the People Strategy and business goals.
• Continuously monitor and review People policies and processes and propose changes where necessary.
• Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
• Support change management processes.

Additional Information

Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite parking for all employees
• Health Kiosks visiting every location
• Vitality at Work
• Discounted shopping from 100s of retailers including up to 5% off your weekly supermarket shop
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can deliver a best in class customer doorstep experience, then this is the job for you! Apply today.