Pensions Administrator - Defined Benefits

JR United Kingdom; Plymouth; Remote; GBP 60,000 - 80,000; Full time

Job summary

A prominent pensions administration firm in Plymouth is seeking Pensions Administrators for their Defined Benefits Team. Candidates should have strong experience in pensions administration and payment processing. Responsibilities include ensuring excellent customer service, adhering to quality standards, and supporting management. This role offers remote working on a 6-month contract with regulatory compliance. Knowledge of Hartlink systems is a plus.

Qualifications

• Experience in pensions administration and knowledge in relevant systems.
• Ability to work towards team goals and enhance service delivery.
• Qualified to adhere to regulations and manage risks.

Responsibilities

• Achieve excellent customer service in line with service level requirements.
• Comply with quality management systems and legal regulations.
• Take ownership of personal development and undertake relevant training.
• Support management in enhancing service delivery.

Skills

Strong Pensions Administration Experience

Extensive Defined Benefits (DB) experience

Experienced in payment processing and checking calculations

Experienced in using Pensions systems - Hartlink

Job description

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Pensions Administrator - Defined Benefits, plymouth

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Client:

Lorien

Location:

plymouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.08.2025

Expiry Date:

10.10.2025

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Job Description:

• Pensions Administrator
• Remote Working
• 6 month contract
• Inside of IR35

My client is looking for a number of Pensions Administrators to assist them on their DB Team.

Key Responsibilities

• Work towards overall goals of the team in achieving excellent customer service in line with procedural and Service Level requirements.
• Embrace, demonstrate, and support the business to embed the clients Values.
• Adhere to Quality Management Systems and comply with regulations and policies from the clientand relevant regulatory bodies.
• Take ownership of personal and performance development undertaking all relevant training courses, including Mandatory e-learning, to improve and retain pensions and internal systems knowledge and capability.
• Identify and report risks, complaints and breaches immediately / within deadlines, to line management and/or the Operational Risk & Compliance Department.
• Consider and review the effectiveness and efficiency of existing systems, processes, and controls and make suggestions to continually enhance service delivery.
• Support and assist the management team where required in all aspects of service delivery.
• Understand, build, maintain and enhance stakeholder and/or client relationships.
• Share knowledge to support development of others.

Key Skills & Experiences

• Strong Pensions Administration Experience
• Extensive Defined Benefits (DB) experience
• Experienced in payment processing and checking calculations
• Experienced in using Pensions systems - Hartlink