Peer Support Worker | West London NHS Trust

West London Mental Health Trust; City Of London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading mental health service provider in London is looking for a Transition Peer Worker to support patients through their recovery journey post-discharge from acute mental health admissions. The role involves providing empathetic support, establishing respectful relationships, and promoting social inclusion. Ideal candidates will have personal experience with mental illness and strong community engagement skills. This position requires collaboration within a multidisciplinary team to enhance the recovery process.

Qualifications

• Experience of mental illness and recovery.
• Ability to work collaboratively with a multidisciplinary team.
• Skills in promoting social inclusion and engagement.

Responsibilities

• Provide recovery focused support to service users.
• Establish respectful relationships with service users.
• Promote social inclusion and engagement.

Skills

Empathy and understanding of mental illness

Community engagement skills

Communication and relationship-building

Job description

Overview

The Transition Peer Worker plays a crucial role within the AMHS service, supporting patients in hospital and community settings with their lived experience of mental illness. This role provides recovery-focused peer support to empower individuals following discharge from acute mental health admissions. Based on peer support, Transition Peer Workers leverage their personal experiences to illuminate and empathize with the struggles of mental illness. They work collaboratively as part of a multidisciplinary team, serving as role models to foster autonomy and ownership in service users' lives post-discharge. They advocate for recovery within the Transition Team and with partner agencies, prioritising patients identified by senior team members for ongoing support.

Responsibilities

• Linking in to community groups
• Providing recovery focussed support to service users
• Establishing supportive and respectful relationships with service users using the Tri-Borough team
• Helping people to complete recovery plans, identifying users’ goals and the support needed to achieve them
• Ensuring interactions are sensitive and responsive to service users’ ethnic, cultural and social backgrounds, using appropriate communication and engagement skills
• Promoting social inclusion and engagement
• Sharing ideas about ways of achieving and developing recovery, drawing on personal experiences and a range of interventions
• Modeling personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness to service users, carers and fellow Transition Peer Workers
• Sign-posting to resources, opportunities and activities within the Trust and the wider community to promote choice and informed decision making
• Accompanying service users to appointments/meetings/activities of their choice and performing a range of practical tasks aligned to recovery goals
• Be actively involved in the continued development of the Transition Peer Worker training programme and in the ongoing evaluation of the role

About West London NHS Trust

West London NHS Trust is a diverse healthcare provider delivering mental health and physical health services. The Trust provides care across multiple sites and employs thousands of staff. The Trust’s Care Quality Commission ratings and system partnerships are noted in the job materials.

Application details

This advert closes on Monday 15 Sep 2025.