PCN Care Coordinator

The Confederation, Hillingdon CIC; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization based in London is seeking an enthusiastic Care Coordinator to join its team. The successful candidate will work closely with GPs to coordinate care for patients, ensuring their individual needs are met. This role requires strong communication skills and a commitment to improving patients' quality of life. Join us in delivering exceptional primary care outcomes!

Qualifications

• Experience working in healthcare or patient care coordination.
• Ability to communicate effectively with patients and healthcare professionals.
• Strong organization and problem-solving skills.

Responsibilities

• Proactively identify and support patients in need of care coordination.
• Collaborate with GPs and practice teams to manage patient caseloads.
• Develop personalized care and support plans for patients.

Job description

Overview

An exciting opportunity has arisen within Primary Care for a Care Coordinator at The Confederation, Hillingdon CIC based at our Celandine & Metrocare PCN in Ruislip. Care Coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to people and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. This is achieved by bringing together all the information about a person’s identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person. Care Coordinators could provide time, capacity and expertise to support people in preparing for, or following-up, clinical conversations. Enabling them to be more actively involved in managing their care and supporting them to make choices that are right for them. Care Coordinators help people improve their quality of life.

We recognise the value that a PCN Care Coordinator can bring to our practices and our aim is to provide exemplary patient care; finding innovative solutions in general practice to deliver the best outcomes to our patients. We are seeking an enthusiastic and forward-thinking PCN Care Coordinator to join the ever growing team. The role will be to work within our network of GP Practices to provide a central co-ordination role for patient care planning.

About The Confederation

The Confederation, Hillingdon CIC works with General Practice and other healthcare providers to deliver its vision for Hillingdon to deliver the best primary care outcomes for patients in the whole of London. We are a not for profit community interest company. The Confederation works to develop and support individual GP practices, PCNs and Neighbourhoods and their changing needs. We deliver excellent clinical services ourselves both at scale and complementary to General Practice. We are the provider representative voice for local General Practice into the wider NHS and other Partners. We are of the NHS but independent, innovative and transformational. The Confederation determines to develop as an attractive place to work, providing rewarding roles and opportunities to grow in order to attract and retain great staff that in turn delivers our vision.

Values

• We work together to make a difference for patients
• We care enough to go the extra mile
• We support, trust, and empower
• We sincerely value each other
• We support Primary Care to own its destiny