Payroll Technical Analyst

GXO; Northampton; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading supply chain solutions provider in Northampton seeks a Payroll Technical Analyst to drive payroll automation, collaborate with stakeholders, and enhance payroll systems. This position requires a strong technical background in payroll, project management skills, and the ability to communicate effectively with diverse teams. We offer a competitive salary of up to £50,000 and various benefits including flexible working arrangements.

Benefits

25 days annual leave

Flexible dental insurance

Company pension scheme

24/7 online GP service

Qualifications

• Strong track record in payroll within a technical environment.
• Hands-on experience with payroll systems and UAT.
• Ability to articulate technical concepts to non-technical audiences.

Responsibilities

• Develop Payroll change program with stakeholders.
• Ensure Payroll change is accurate and timely.
• Support payroll platform development and resolutions.

Skills

Payroll technical environment knowledge

Communication skills

Analytical skills

Project management

Problem-solving

Tools

ADP Global View

SAP

Service Now

Job description

Overview

We’re on the lookout for a Payroll Technical Analyst (Systems) who’s passionate about driving change, streamlining processes, and making a real impact.

In this pivotal role, you’ll be the engine behind our payroll automation journey—partnering with stakeholders, diving deep into systems, and delivering smarter, faster solutions. If you're detail-driven, tech-savvy, and thrive in a fast-paced environment, this is your chance to shape how payroll works across the business.

You’ll be based out of our head office in Northampton, where we also offer level a of home/flexible working, provided you’re able to attend the office as and when required.

Pay, benefits and more

We’re looking to offer a salary of up to £50,000 per annum. In addition, we offer days 25 days annual leave, plus inclusive of bank holidays and the option to purchase additional days. Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day

• Develop the Payroll change program working closely with internal and external stakeholders to ensure best in practice processes, tracking, reporting, and escalations are in place for all changes
• Be responsible for ensuring all Payroll change is delivered accurately on time and within budget
• Support the continuous development of the payroll platform and resolutions
• Support the pipeline of change with third party providers and internal stakeholders, including writing of test scripts, UAT and expected outcomes
• Be a subject matter expert for the payroll platform including alignment to statutory compliance

What you need to succeed at GXO

• A solid background in payroll with a strong track record of working within a payroll technical environment, you’ll dig deep into the payroll system understanding the current configuration and providing best in practise solutions for future change. If you have knowledge of payroll systems, UAT and have great communication skills to be able to articulate technical to a non-technical audience, this would be big tick for us!
• Familiarity of working with Service Now
• Strong analytical and project management skills with the ability to identify and resolve problems with minimal supervision
• Hands-on and in-depth experience of working with ADP Global View, SAP or similar payroll products
• Excellent business analysis skills including communication, influencing, listening and organizational skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.