Payments Growth & Operations Lead (Remote)

Zap; Remote; GBP 40,000 - 45,000; Full time

Job summary

A leading payments provider in the United Kingdom seeks a Payments Manager to be the primary contact for internal teams and clients, ensuring smooth payment processes and addressing any issues. The role demands at least two years of experience in a technical support role within the payments industry, strong analytical skills, and excellent communication abilities. The company offers a competitive salary between £40,000 and £45,000 depending on experience, bonuses, and flexible working arrangements, all within a supportive remote work environment.

Benefits

Flexible working hours

39 days holidays plus birthday off

Full private healthcare coverage

Pension scheme

Service bonus

Employee wellness platform access

Qualifications

• At least two years experience in a support based or technical role within the payments industry.
• Understanding of payments ecosystem and terminology.
• Ability to liaise with multiple stakeholders both informed and uninformed.

Responsibilities

• Become the payments expert within the business.
• Analyse and recommend improvements to payment tools.
• Help onboard new clients and monitor transition.

Skills

Payments industry experience

Technical support and issue resolution

Data analysis

Communication skills

Analytical mindset

Tools

Google Workspace

Laravel

Job description

A leading payments provider in the United Kingdom seeks a Payments Manager to be the primary contact for internal teams and clients, ensuring smooth payment processes and addressing any issues. The role demands at least two years of experience in a technical support role within the payments industry, strong analytical skills, and excellent communication abilities. The company offers a competitive salary between £40,000 and £45,000 depending on experience, bonuses, and flexible working arrangements, all within a supportive remote work environment.