Payments & Billing Support Specialist

Daisy Communications; Greater London; On-site; GBP 24,000; Full time

Job summary

A leading telecommunications company in London seeks a Customer Service Representative to provide exceptional support to both sales and support channels. Key responsibilities include resolving customer queries, maintaining compliance with guidelines, and ensuring data accuracy. The ideal candidate will have excellent communication skills, be well-organized, and demonstrate a strong ability to work within a team as well as independently. This full-time position offers various perks including generous holiday and referral bonuses.

Benefits

25 days holiday plus bank holidays

Extra day off on your birthday or marriage

Referral bonus of £500

Professional development and training

Eye care vouchers

Exclusive discounts at over 1200 retailers

Qualifications

• Excellent communication skills; verbal and written.
• Strong team player but able to work independently.
• Must be organized and able to manage tasks efficiently.

Responsibilities

• Provide world-class customer service supporting sales and support channels.
• Resolve customer queries related to banking and terminal issues.
• Ensure data is captured accurately and promptly.

Job description

A leading telecommunications company in London seeks a Customer Service Representative to provide exceptional support to both sales and support channels. Key responsibilities include resolving customer queries, maintaining compliance with guidelines, and ensuring data accuracy. The ideal candidate will have excellent communication skills, be well-organized, and demonstrate a strong ability to work within a team as well as independently. This full-time position offers various perks including generous holiday and referral bonuses.