Payment Lifecyle Manager Senior Associate

J.P. Morgan; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global financial services firm is seeking a Payment Lifecycle Manager Senior Associate to oversee trading-related expenses, document processes, and enhance operational efficiency. Ideal candidates will have analytical skills, experience in banking or financial services, and proficiency in tools like Alteryx, Python, and Tableau. This role involves working with stakeholders globally to implement changes and leverage AI to mitigate operational risks. A Bachelor's degree is required, and previous experience in audit is a plus.

Qualifications

• Experience within a banking organization or a similar financial services institution.
• Experience managing controls and documenting processes.
• Proficiency in Excel, PowerPoint, and Project.

Responsibilities

• Review and document CCS Operating Models and procedures focusing on controls.
• Identify control gaps and create plans to address areas of risk.
• Document project progress and present to global stakeholders.

Skills

Intermediate / Advanced analytical skills

Business analysis skills

Project management skills

Partner engagement skills

Self-motivation

Education

Bachelor’s Degree or equivalent

Tools

MS Office (Excel, PowerPoint, Project)

Alteryx

Python

Tableau

Job description

Exciting opportunity to join the Cost and Commission Services team and grow your career as a Payment Lifecycle Manager

As a Payments Lifecycle Manager Senior Associate in the Cost & Commission Services (CCS) group, you will be a part of a group of specialized individuals focused on managing JP Morgan's annual trading‑related expenses, including commissions and receivables. You will be responsible for reviewing end‑to‑end processes, implementing robust controls, documentation and improving efficiency relating to the management of trading expenses. You will have the opportunity to work with global functions and stakeholders, using your influence to contribute to key areas of importance such as payment processes and controls, savings initiatives, reconciliations, cost accruals and allocations.

The Cost and Commission Services (CCS) group plays a pivotal role in managing J.P. Morgan's annual trading‑related expenses, including commissions and receivables. Key CCS responsibilities include the business design and build‑out of the technology strategy and infrastructure required to calculate global cross‑asset class execution costs, covering the end‑to‑end trade lifecycle. The team also facilitates transparency and analytics, accurate financial allocation, invoice reconciliation and substantiation, as well as cost reduction strategies.

Job responsibilities

• Review and document CCS Operating Models and procedures with a focus on controls
• Partner with CCS process owners and supporting stakeholders to identify control gaps and create plans to address areas of risk
• Create and manage a suite of documentation detailing CCS span of control
• Partner with Operations Risk & Control Management to ensure adherence to firm‑wide guidelines
• Document project progress and present to global stakeholdersCollate metrics to measure, mitigate, monitor and report risk
• Identify areas of inefficiency for process improvement and support the change management agenda
• Seek out opportunities to leverage AI to enhance and remove operational risk from processes
• Understand stakeholder requirements and create Strategic & Tactical solutions to solve the problem using automation & AI tools

Required qualifications, capabilities and skills

• Experience within a banking organization or a similar financial services institution
• Experience managing controls and documenting processes
• Intermediate / Advanced analytical skills with proficiency in MS Office (Excel, Power point, Projects)
• Track record of business analysis, project management and partner engagement skills
• Alteryx, Python and Tableau experience required
• Business Analyst skillset, with strong analytical, interpersonal, oral and written communication skills
• Skillful at evaluating and improving processes, synthesizing information to reach logical conclusions and documenting and presenting findings
• Self‑motivation and ability to work with minimal supervision within a team structure
• Minimum Bachelor’s Degree or equivalent required

Preferred qualifications, capabilities and skills

• Audit experience desirable
• Experience with executing Transformation and/or Change Management initiatives beneficial
• Knowledge of the trade and execution cost lifecycle beneficial
• Knowledge of the software delivery lifecycle beneficialKnowledge of trading flows beneficial