Patient Transport Scheduler & Real-Time Coordinator

Buy A Boat Now; Torquay; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare transport service provider is seeking a PTS Planning & Control Room Operator to coordinate patient journeys and manage communication effectively. In this dynamic role, you will be responsible for planning schedules, handling enquiries, and ensuring high-quality service delivery. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a commitment to adhering to operating procedures. Joining this friendly team offers opportunities for personal growth and a flexible work environment dedicated to quality patient care.

Benefits

Flexible working environment

Opportunities for growth and development

Qualifications

• Ability to manage communication channels within a fast-paced transport service.
• Experience in scheduling and planning under pressure.
• Capability to maintain effective relationships with diverse stakeholders.

Responsibilities

• Coordinate patient and vehicle journeys in response to requests.
• Adapt schedules swiftly for unforeseen changes.
• Provide clear updates to drivers and staff.
• Handle enquiries and bookings professionally.
• Follow operating procedures for safe transport.
• Maintain communication with healthcare personnel.
• Ensure efficient use of equipment and resources.
• Work flexibly across a 7-day rota.
• Maintain accurate transport and booking records.
• Contribute to risk assessments and quality improvement.

Skills

Excellent communication

Organizational skills

Attention to detail

Flexibility

Job description

A healthcare transport service provider is seeking a PTS Planning & Control Room Operator to coordinate patient journeys and manage communication effectively. In this dynamic role, you will be responsible for planning schedules, handling enquiries, and ensuring high-quality service delivery. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a commitment to adhering to operating procedures. Joining this friendly team offers opportunities for personal growth and a flexible work environment dedicated to quality patient care.