Patient Solutions Manager

CK Group- Science, Clinical and Technical; Basingstoke; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A major pharmaceutical company is seeking a Patient Solutions Manager for Cardiometabolic Health in Basingstoke. The role involves delivering a digital patient support programme and ensuring compliance with regulations. The ideal candidate will have a relevant degree, at least 2 years in the pharmaceutical industry, and experience with Veeva Vault PromoMats. This position offers a hybrid work model: 3 days on-site and 2 days remote.

Qualifications

• Minimum 2 years' experience in the pharmaceutical industry or healthcare sectors.
• In-depth knowledge of ABPI Code of Practice.
• Experience in managing patient support programmes is preferred.

Responsibilities

• Deliver an innovative digital patient support programme in weight management.
• Manage the partnership with the vendor and coordinate all internal stakeholders.
• Ensure contractual, compliance, and governance requirements are met for the digital platform.

Skills

Experience in pharmaceutical industry

Knowledge of patient support programmes

Veeva Vault PromoMats proficiency

Building cross-functional relationships

Education

Bachelor's degree or higher in a relevant discipline

Job description

Compensation

Salary: £20.84–£27.18 per hour PAYE

Contract Details

Contract basis for 12 months.

Patient Solutions Manager (Cardiometabolic Health) Role

• Will deliver an innovative digital patient support programme in weight management
• Act as the single point of contact for the Patient Support Programme (PSP), managing the partnership with the vendor and coordinating all internal stakeholders
• Oversee the vendor's delivery of the digital platform, ensuring all contractual, compliance, and governance requirements are met (ABPI, MHRA, GDPR, pharmacovigilance, NHS)
• Own the end-to-end process for Veeva Vault Promomats uploads, reviewer assignment, referencing, certification, and asset lifecycle management for all programme materials
• Collaborate with the brand team and wider cross-functional team to ensure all content aligns with strategic objectives, integrates seamlessly with existing patient resources, and that dissemination plans complement current resource distribution channels

Your Background

• Bachelor's degree or higher in a relevant discipline, or equivalent professional experience
• Minimum 2 years' experience in the pharmaceutical industry, patient support programmes, or healthcare sectors; cardiometabolic therapy experience strongly preferred
• In-depth knowledge of ABPI Code of Practice, with preference for experience on working on patient support programmes, package deals and donations & sponsorship
• Proficiency in Veeva Vault PromoMats or comparable systems
• Demonstrated success in building cross‑functional relationships

Company

Our client is one of the largest pharmaceutical companies in the world. They focus on finding answers for some of the world's most urgent medical needs.

Location

This role is based at our client’s site in Basingstoke on a hybrid basis (3 days on site, 2 days work from home).

Apply

For more information, or to apply for this Patient Solutions Manager (Cardiometabolic Health) role, please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only).

It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.