Patient Services Specialist – Sleep Medicine

RWJBarnabas Health; Royal Hillsborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Northern Ireland is seeking a Patient Service Representative. The role involves ensuring patient satisfaction, handling check-in and check-out functions, and coordinating with insurance providers. Ideal candidates will have a high school diploma or GED, strong oral communication skills, and the ability to multitask. The position offers competitive pay and comprehensive benefits, including PTO and medical coverage.

Benefits

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Tuition Reimbursement

Wellness Programs

Qualifications

• Demonstrates a clear understanding of the importance of patient satisfaction and safety.
• Knows how to coordinate with insurance providers and handle pre-authorizations.

Responsibilities

• Performs patient check-in and check-out functions.
• Answers routine questions in person and over the telephone.
• Creates and maintains health record information, files, and organizes as needed.

Skills

Strong oral and written communications skills

Attention to accuracy and detail

Ability to multitask and work under pressure

Education

High School Diploma or General Education Degree (GED)

Associates Degree or Bachelor’s Degree

Job description

A leading healthcare provider in Northern Ireland is seeking a Patient Service Representative. The role involves ensuring patient satisfaction, handling check-in and check-out functions, and coordinating with insurance providers. Ideal candidates will have a high school diploma or GED, strong oral communication skills, and the ability to multitask. The position offers competitive pay and comprehensive benefits, including PTO and medical coverage.