Patient Services Receptionist at Busy GP Practice

Old School Surgery; Canterbury; On-site; GBP 18,000 - 22,000; Full time

Job summary

A local medical practice in Canterbury is seeking an experienced Receptionist to join their friendly team. This role involves interacting with patients both over the phone and in person, managing appointments, and ensuring a welcoming environment. The ideal candidate will have strong customer service skills and relevant qualifications, fostering effective communication between patients and medical staff. This is an exciting position in a busy and rewarding setting, with opportunities to contribute to patient care and administrative duties.

Qualifications

• Experience of dealing with the public is required.
• Good understanding of confidentiality in a medical setting.
• Ability to organize and prioritize own workload.

Responsibilities

• Provide efficient, effective service as the surgery's face.
• Prepare the reception area before opening.
• Triage patients and pass on accurate messages.
• Book appointments with Doctors and Nurses.
• Collect all due prescription charges.

Skills

Excellent customer service skills

Polite personal manner

Ability to self motivate

Basic computer skills

Education

GCSE grade A to C (4-9) in English and Maths

Job description

A local medical practice in Canterbury is seeking an experienced Receptionist to join their friendly team. This role involves interacting with patients both over the phone and in person, managing appointments, and ensuring a welcoming environment. The ideal candidate will have strong customer service skills and relevant qualifications, fostering effective communication between patients and medical staff. This is an exciting position in a busy and rewarding setting, with opportunities to contribute to patient care and administrative duties.