Patient Receptionist & Admin Pro (EMIS/DOCMAN)

Abbey Medical Centre; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A primary care facility in London is looking for committed receptionists who are enthusiastic about working with patients and delivering high quality healthcare. Responsibilities include managing appointments, answering calls, and processing patient requests. The ideal candidates will have GCSEs in English and Maths, an NVQ level 2 in Health and Social Care, and experience in customer service. The role is available as full-time or part-time and may suit job share arrangements.

Qualifications

• Experience in a customer service role.
• Prior experience in a primary care setting.

Responsibilities

• Maintain and monitor the practice appointment system.
• Process personal and telephone requests for appointments.
• Answer incoming phone calls and transfer as needed.

Skills

Customer Service

Team Player

Proactive

Education

GCSE grade A to C in English and Maths

Qualified to NVQ level 2 in Health and Social Care

Trained in EMIS Web & Docman 10

Job description

A primary care facility in London is looking for committed receptionists who are enthusiastic about working with patients and delivering high quality healthcare. Responsibilities include managing appointments, answering calls, and processing patient requests. The ideal candidates will have GCSEs in English and Maths, an NVQ level 2 in Health and Social Care, and experience in customer service. The role is available as full-time or part-time and may suit job share arrangements.