Patient Flow Coordinator, Interventional Radiology

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious NHS Trust in the UK is looking for an administrative professional to support the fluoroscopy & Interventional Radiology Suite. The role includes ensuring efficient patient flow, managing data accuracy within Trust systems, and providing clerical support. The Trust is known for its commitment to high-quality patient care and innovation in healthcare. Ideal candidates should have strong organizational skills and experience in a similar role, contributing to an efficient office environment.

Responsibilities

• Provide administrative and clerical support to the fluoroscopy & Interventional Radiology Suite.
• Ensure effective organization of patients under care of consultants.
• Assist with implementation and maintenance of office management system.
• Handle all telephone calls professionally.
• Ensure data accuracy on Trust systems.

Job description

An exciting opportunity has arisen within Interventional Radiology. The role involves administrative and clerical support to the fluoroscopy & Interventional Radiology Suite, ensuring efficient flow of scheduled and emergency lists with the ultimate aim of effective and timely patient care.

Responsibilities

• Provide administrative and clerical support to the fluoroscopy & Interventional Radiology Suite, ensuring efficient flow of scheduled and emergency lists.
• Ensure the effective organization of all patients under the care of our consultants in accordance with Local and National policy and targets.
• Assist with the implementation and maintenance of an efficient office management system and procedures to enable the Department to optimize its standards of service.
• Deal with all telephone calls, ensuring all calls are handled in a polite, pleasant and professional manner.
• Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date. Systems include EPR Revenue Cycle, E-Referrals, Powerchart, Capman and Appointment book.

About the Trust

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

Our Commitment to Diversity

The Trust is committed to building an organisation that makes full use of the talents, skills, experience and different perspectives available in our diverse society. We want everyone to feel respected, valued, capable of achieving their potential and to receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.