Patient Flow Co-ordinator

NHS; Barrow-in-Furness; On-site; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in Barrow-in-Furness is seeking a Patient Flow Co-ordinator for the Emergency Department. In this role, you will assist in managing patient flow and work closely with healthcare teams to ensure efficient care transitions. Ideal candidates will possess excellent communication skills and a background in healthcare, although training will be provided. This position offers a salary range of £24,937 to £26,598 per annum pro rata based on experience.

Qualifications

• Previous experience in a care environment.
• Evidence of recent professional development.
• Understanding of current NHS issues.

Responsibilities

• Assist patient flow and streaming of patients through the department.
• Work closely with the MDT within the department.
• Assist registered nurses in complex discharges from the unit.

Skills

Excellent communication skills

Ability to work as part of the multi-disciplinary team

Willingness to undertake specific clinical skills

Ability to respond rapidly to emergency situations

Education

Good standard of education

Clinical course appropriate to area (e.g. cannulation, venepuncture)

Job description

Go back University Hospitals of Morecambe Bay NHS Trust

Patient Flow Co-ordinator

The closing date is 25 September 2025

The role of patient flow co-ordinator is to work closely with and support the nurse in charge of the emergency department. Your aim is to assist patient flow and streaming of patients through the department and to work towards maintaining departmental targets.

As patient flow you will assist registered nurses in complex discharges from the unit and will be assisting in the coordination of transferring patients to the ward or other departments to continue care. You will work closely with the MDT within the department to ensure patients are referred to a speciality in a timely manner.

Main duties of the job

An opportunity has arisen for a patient flow coordinator in the Emergency Department Team at Furness General Hospital. We are looking for enthusiastic, caring and motivated individuals with excellent communication skills. Ideally with acute/health care experience but this is not essential as training and support will be provided. A shift system is in operation between the hours of 07:00 - 20:00 and you will be expected to work weekends.

About us

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people\'s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay NHS Trust away from this page through the official site.

Person Specification

Education and qualifications

• Good standard of education
• Previous experience in a care environment
• Clinical course appropriate to area. eg cannulation, venepuncture ECG skills

Experience

• Working within a multidisciplinary team
• Evidence of recent professional development
• Experience of establishing effective communication
• Experience of implementing change

Skills, ability and knowledge

• Demonstrable/ willingness to undertake specific clinical skills appropriate to speciality
• Ability to develop standards of care
• Ability to respond rapidly to emergency situations
• Ability to work as part of the multi-disciplinary team
• Ability to prioritise own workload and that of others
• Up to date knowledge of professional issues
• Understanding of current NHS issues
• Knowledge of Clinical Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Morecambe Bay NHS Trust

£24,937 to £26,598 a year per annum pro rata