Patient Experience Coordinator - Outpatient Reception

NHS; Truro; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider in Truro is seeking a motivated Receptionist to join their team. This role entails providing excellent customer service, managing patient administration, and ensuring data accuracy. Candidates should have strong communication skills and administrative experience. The position offers a salary of £24,465 per annum on a fixed-term basis for 12 months. Join a dedicated team at the Royal Cornwall Hospital to support patient care in a bustling environment.

Qualifications

• Administrative experience is essential.
• NHS Admin experience is desirable.

Responsibilities

• Provide a welcoming and supportive reception service.
• Maintain the Patients Administration System (PAS).
• Ensure accurate demographic and personal details are collected.
• Admit and discharge patients correctly onto PAS.

Skills

Communication skills

Customer service skills

Computer literate with Microsoft skills

NHS Systems knowledge

Education

Maths and English GCSE or equivalent

NVQ Level 2 or equivalent

Job description

A leading healthcare provider in Truro is seeking a motivated Receptionist to join their team. This role entails providing excellent customer service, managing patient administration, and ensuring data accuracy. Candidates should have strong communication skills and administrative experience. The position offers a salary of £24,465 per annum on a fixed-term basis for 12 months. Join a dedicated team at the Royal Cornwall Hospital to support patient care in a bustling environment.