Patient Experience Advisor

Optical Express Westfield Limited; United Kingdom; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a Patient Advisor to enhance the patient experience in clinics. The role requires building relationships with patients, assisting in consultations, and maintaining patient records. Ideal candidates should possess strong organisational and communication skills, and have a passion for exceptional customer service. Attractive benefits include a competitive salary, 29 days annual leave, and additional perks like free eye care treatments and ongoing training.

Benefits

Excellent bonus potential

29 days annual leave

Free Laser Eye Surgery

Free eye tests

Discounts on eyewear

Pension scheme

Qualifications

• Passion for providing outstanding customer service.
• Strong organisational skills to manage patient interactions.
• Ability to communicate clearly with diverse individuals.

Responsibilities

• Build relationships with patients and ensure communication.
• Assist in patient consultations effectively.
• Scan patients' eyes using advanced equipment.

Skills

Customer service

Organisational skills

Communication

Motivation and drive

Job description

A leading healthcare provider in the UK is looking for a Patient Advisor to enhance the patient experience in clinics. The role requires building relationships with patients, assisting in consultations, and maintaining patient records. Ideal candidates should possess strong organisational and communication skills, and have a passion for exceptional customer service. Attractive benefits include a competitive salary, 29 days annual leave, and additional perks like free eye care treatments and ongoing training.