Patient Catering and Retail Manager

Medirest; Rotherham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare services provider is seeking a Patient Catering and Retail Manager for Rotherham Hospital. This full-time role involves managing patient catering services, inspiring and leading a diverse team, and maintaining positive client relationships. The ideal candidate will have a strong background in Soft FM management within healthcare, excellent communication skills, and a results-driven mindset. Join a supportive environment with numerous career advancement opportunities and attractive benefits.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Access to Digital GP for you and family

Exclusive travel discounts

Discounts on groceries

Cinema ticket discounts

Cash rewards on spending

Free wellness and mindfulness classes

Discount sharing with friends and family

Qualifications

• Proven experience in Soft FM management, ideally within healthcare.
• Inspiring leadership skills to motivate diverse teams.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee effective delivery of patient catering services.
• Maintain strong client relationships and exceed expectations.
• Strategically plan resources for first-class service delivery.

Skills

Soft FM management

Leadership skills

Communication

Results-driven mindset

Compliance knowledge

IT skills

Tools

MS Office

Email systems

Job description

Patient Catering and retail Manager - Rotherham Hospital

Salary: £40,000 DOE

40 hours per week | 5 days over 7

Join Our Team as a Patient Catering and retail Manager

We are looking for an experienced and motivated Patient Catering and retail Manager to join our team at Rotherham Hospital. This full-time role (40 hours per week, 5 days over 7) offers the opportunity to lead dedicated team and ensure the delivery of exceptional patient catering services within a busy healthcare environment.

At our organisation, we are committed to delivering outstanding service while fostering a dynamic, supportive, and inclusive workplace. As we continue to grow, we are excited to welcome a commercially minded leader who can collaborate closely with our NHS partners and drive excellence across our catering operations.

The Ideal Candidate

• Proven Experience: Strong background in Soft FM management, ideally within healthcare or a similar environment.
• Leadership: Inspiring leadership skills with the ability to motivate and engage diverse teams.
• Communication: Excellent written and verbal communication Skills: Confidence in liaising with colleagues, clients, and stakeholders at all levels.
• Results-Driven Mindset: A focus on quality, efficiency, and delivering measurable outcomes.
• Compliance Knowledge: Sound understanding of company policies, procedures, and client agreements.
• IT Skills: Proficient use of MS Office and email systems.

Key Responsibilities

• Manage Operations: Oversee the effective and efficient delivery of high-quality patient catering services across the contract.
• Build Client Relationships: Maintain strong, positive relationships with clients and ensure expectations are consistently exceeded.
• Plan Resources: Allocate and plan resources strategically to ensure first-class service delivery. Recruit, train, develop, and manage team members to maintain a skilled and motivated workforce.
• Ensure Compliance: Uphold all company policies, procedures, and contractual requirements.
• Manage Finances: Meet financial targets with a strong commercial approach, managing both income and cost objectives.

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!