Patient Care Navigator

Millcroft Medical Centre; Crewe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A busy GP practice in Crewe is offering an exciting opportunity for a Care Navigator to join their team. The role involves meeting and greeting patients, arranging appointments, and providing general administrative support. The ideal candidate will possess excellent communication skills and the ability to work both independently and in a team. Experience with clinical systems and a friendly demeanor are essential. This position requires an understanding of patient care and effective time management.

Responsibilities

• Meeting and greeting patients.
• Arranging appointments for patients.
• Dealing with general administration for the practice.
• Providing support to the multidisciplinary team.
• Effective use of the appointment system.
• Acting as a central point of contact for patients.

Skills

Excellent communication skills (written and oral)

Clear, polite telephone manner

Effective time management

Ability to work as a team member and autonomously

Good interpersonal skills

Problem solving & analytical skills

Ability to follow policy and procedure

Experience of working with the general public

Experience of clinical systems

Job description

A busy GP practice in Crewe is offering an exciting opportunity for a Care Navigator to join their team. The role involves meeting and greeting patients, arranging appointments, and providing general administrative support. The ideal candidate will possess excellent communication skills and the ability to work both independently and in a team. Experience with clinical systems and a friendly demeanor are essential. This position requires an understanding of patient care and effective time management.