Patient Care Assistant

Linnaeus; Trowbridge; On-site; GBP 25,000; Full time

Job summary

A leading veterinary practice in Trowbridge is seeking a Patient Care Assistant to support our clinical team and deliver excellent care for pets. You will be involved in patient care, assisting with surgeries, and supporting reception duties. This full-time role includes benefits like extensive training opportunities, a collaborative team environment, and a wellness program. Ideal for individuals passionate about animal care, this position offers a structured induction and potential for career progression within a supportive network.

Benefits

5 weeks holiday plus bank holidays

Extensive free online CPD program

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced equal family leave

Recruitment referral reward scheme

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program

Qualifications

• Genuine interest in caring for pets.
• Ability to work in a team and follow procedures.
• Preparedness for physical tasks involved in patient care.

Responsibilities

• Prepare theatre for surgeries and maintain instrument quality.
• Assist with patient care and husbandry.
• Run in-house lab tests and package biological samples.
• Clean, disinfect, and prepare patient accommodation.
• Support reception duties, including answering calls and booking procedures.

Skills

Effective communication

Reliability

Empathy

Adaptability

Job description

Job Title: Patient Care Assistant

Salary: £24,364.08 per annum

Job Type: Permanent, full-time, 38 hours

Hours: 10-hour shifts across 4 days each week, giving you one weekday off. Weekend and bank holiday cover on a rotational basis

We are looking for enthusiastic individuals with a genuine interest in caring for pets and supporting our clinical team.

Role and responsibilities

As a PCA, you’ll work across all areas of the practice, supporting Veterinary Surgeons, Nurses, and our client care team. You’ll play a vital role in ensuring the smooth running of the hospital and delivering exceptional care to our patients.

• Prepare theatre for surgeries and maintain instrument quality
• Assist with patient care and husbandry
• Run in-house lab tests and package biological samples
• Clean, disinfect, and prepare patient accommodation
• Follow infection control procedures, including sterilising and deep cleaning
• Support reception duties: answering calls, booking procedures, and taking payments
• Communicate effectively with colleagues and clients, demonstrating reliability, adaptability, and empathy

What We Offer

• A structured induction and ongoing support
• Opportunities to progress - we are a Student Veterinary Nurse training practice
• A friendly, collaborative team environment

Benefits

• 5 weeks holiday plus bank holidays and Birthday Leave
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• Recruitment referral reward scheme
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme

About us

Garston Veterinary Group has a well-established team of experienced veterinary surgeons and nurses dedicated to the treatment of domestic pets.

We aim to provide the best quality of care across our entire range of services at our surgeries in Frome, Melksham, Trowbridge, Westbury, and Warminster. We invest heavily in training, the latest equipment and modern facilities to offer the most up-to-date advice and treatment for our clients and their pets.

All our teams are very friendly and sociable, there is always some form of tasty treat on offer, and we celebrate our associates’ birthdays with cake! Although you would be based in our Trowbridge surgery you would get to know the other sites which gives you a larger support group and experience to gain from.

If you’re ready to start your career in veterinary care and make a real difference, we’d love to hear from you!

Garston Veterinary Group is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Garston Veterinary Group, Linnaeus or the role please contact our Talent Acquisition team at [e-mail].