Patient Booking & Records Coordinator

Aneurin Bevan University Health Board; West Midlands; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading NHS organization is seeking individuals for a busy role at St Woolos Hospital or Nevill Hall Hospital. The team plays a crucial part in patient care, requiring excellent communication and organizational skills. Responsibilities include managing appointments and call handling. The role offers extensive training opportunities, flexible working, and a supportive environment. Welsh speakers are encouraged to apply. Full job description available on request.

Benefits

Flexible working

Occupational health support

Extensive training and development opportunities

Qualifications

• Good communication skills and ability to work in a team are essential.
• Ability to work Saturdays on a rotational basis is required.
• Welsh language skills are desirable.

Responsibilities

• Provide a service to all acute service clinics.
• Handle incoming and outgoing calls professionally.
• Make and amend appointments as needed.

Skills

Excellent telephone manner

Organisational skills

Attention to detail

Flexibility in working practices

Ability to work under pressure

Job description

A leading NHS organization is seeking individuals for a busy role at St Woolos Hospital or Nevill Hall Hospital. The team plays a crucial part in patient care, requiring excellent communication and organizational skills. Responsibilities include managing appointments and call handling. The role offers extensive training opportunities, flexible working, and a supportive environment. Welsh speakers are encouraged to apply. Full job description available on request.