Patient Advisor (Receptionist)

Hucclecote Surgery; Bradley Stoke; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare surgery in Gloucester is looking for a Patient Advisor (Receptionist) to provide front-of-house customer service. This role involves directing patients to healthcare professionals, booking appointments, and managing administrative tasks. The ideal candidate should have a minimum of GCSE education and a friendly demeanor to ensure a positive experience for patients.

Qualifications

• Provide excellent customer service at the reception.
• Direct patients to the appropriate healthcare professional.
• Handle administrative tasks in line with practice policies.

Responsibilities

• Book appointments and answer patient queries.
• Manage day-to-day administration duties efficiently.
• Ensure a positive and professional image at all times.

Education

GCSE

Job description

Job Description:

Job information Patient Advisor (Receptionist) from the Company Hucclecote Surgery, located in the city Gloucester GL in the country United Kingdom . This job requires a GCSE education and is in the Healthcare field.

Job Responsibility:

Job summary: To provide front of house customer service to all stakeholders with a positive and professional image at all times. This includes directing patients to the appropriate healthcare professional, booking appointments, and answering queries. Day-to-day administration duties will be dealt with effectively and efficiently in line with the practice's policies and protocols. This role covers all aspects of reception and back-office administrative work and is a busy and varied role.