Patient Administrator (Bank)

Circle Health Group; Bolton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A private healthcare provider in Bolton is looking for an administrator to manage patient services and ensure a smooth administrative process. Candidates should have GCSEs in Maths and English and previous experience in a healthcare setting. This role involves handling patient queries and managing referrals within specified timelines. A competitive hourly rate is offered.

Qualifications

• GCSE Maths and English at grades A to C or equivalent functional skills level 2.
• Experience in a private healthcare environment is preferred.

Responsibilities

• Manage administrative process for patients throughout their journey.
• Follow best practice process maps for efficient service.
• Handle patient queries professionally.
• Serve as first point of contact for all attendees.
• Manage referrals from the Referral Management Centre.

Skills

Maths GCSE

English GCSE

Proficient PC use

Financial awareness

Administration experience

Job description

Overview

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment

Responsibilities

• To contribute to the smooth running of the patient administrative process throughout the patient journey
• Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff
• All patient queries are dealt with efficiently and professionally
• First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
• Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients

Salary & Benefits

Circle Health Group Healthcare offers a competitive hourly rate.