Patient Access & Scheduling Specialist

Southend University Hospital NHS Trust; Chelmsford; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local NHS Trust is seeking a dedicated Patient Access Officer to provide robust administrative support across multiple specialties in Chelmsford. The ideal candidate should possess excellent organizational skills, a confident telephone manner, and have good IT proficiency. Experience in a fast-paced patient access environment is advantageous. The role involves monitoring patient pathways and ensuring efficient communication with clinical teams. This varied position offers a rewarding opportunity to support healthcare services and improve patient experience.

Qualifications

• Experience in a fast-paced patient access or inpatient environment is advantageous.
• Understanding of service change and development in healthcare is desirable.
• Flexibility and adaptability to service needs are required.

Responsibilities

• Provide professional patient monitoring and waiting list service within timescales.
• Monitor patient pathways from referral to treatment in accordance with NHS policies.
• Ensure accurate entry of patient details on required systems.
• Facilitate effective communication with clinical teams and patients.

Skills

Organizational skills

Telephone communication

IT skills

Adaptability

Tools

Lorenzo system

Theatreman

Job description

A local NHS Trust is seeking a dedicated Patient Access Officer to provide robust administrative support across multiple specialties in Chelmsford. The ideal candidate should possess excellent organizational skills, a confident telephone manner, and have good IT proficiency. Experience in a fast-paced patient access environment is advantageous. The role involves monitoring patient pathways and ensuring efficient communication with clinical teams. This varied position offers a rewarding opportunity to support healthcare services and improve patient experience.