Pathology Administration Assistant (Bedford)

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 18,000 - 25,000; Full time

Job summary

A healthcare organization in Bedford is seeking an administrator to provide essential office support. The role includes data entry, managing enquiries, and performing general administrative duties. Candidates should have qualifications in Maths and English, alongside experience in a clerical environment. Familiarity with MS Office is essential. This position offers an opportunity to work within a vital healthcare setting.

Benefits

Documentation of Staff Benefits

Qualifications

• Experience of working in a secretarial/clerical environment.
• Standard keyboard skills.
• Working knowledge of MS Office.

Responsibilities

• Ensure an administration service to meet department needs.
• Perform general office duties including data entry and filing.
• Be the first point of contact for enquiries.

Skills

Data entry / standard keyboard skills

Excellent written and verbal communication skills

Ability to prioritise and organise own workload

Education

Maths & English GCSE or equivalent

RSA 1 or equivalent

Tools

MS Office

Job description

Overview

To ensure an administration service as may be appropriate to department needs. General Office duties to include, data entry, typing, filing, distribution of post, booking courier runs. Distribute typed reports and copies of reports as appropriate. Be the first point of contact for written, telephone and personal enquiries on behalf of the department using own judgment to establish validity and priority of the contact, and who to pass the enquiry onto. Answer general telephone enquiries.

Responsibilities

1. To ensure an administration service as may be appropriate to department needs.
2. General Office duties to include, data entry, typing, filing, distribution of post, booking courier runs.
3. Distribute typed reports and copies of reports as appropriate.
4. Be the first point of contact for written, telephone and personal enquiries on behalf of the department using own judgment to establish validity and priority of the contact, and who to pass the enquiry onto.
5. Answer general telephone enquiries.

Person specification

Qualifications

Essential criteria

• Maths & English GCSE or equivalent
• RSA 1 or equivalent
• Secretarial & admin experience

Desirable criteria

• RSA 2 or equivalent
• NVQ II in Customer Care or equivalent

Experience & Knowledge

Essential criteria

• Experience of working in a secretarial/clerical environment.
• Working knowledge of MS Office
• Standard keyboard skills

Desirable criteria

• NHS or Public Sector experience

Skills & Abilities

Essential criteria

• Data entry / standard keyboard skills.
• Ability to prioritise and organise own workload & maintain a high level of accuracy.

Personal Qualities

Essential criteria

• Excellent written and verbal communication skills.
• Good understanding of confidentiality.

Other

Essential criteria

• Reliable and punctual.
• Requirement to maintain a sitting position at a VDU for several hours a day.

Employer certification / accreditation badges

Documents to download

• Job Description (PDF, 232.6KB)
• Person Specification (PDF, 48.4KB)
• Functional Aspects (PDF, 176.4KB)
• Disclosure & Barring Information and Recruitment of Ex-Offenders (PDF, 78.5KB)
• Staff Diversity Network (PDF, 140.3KB)
• Information for Disabled Applicants (PDF, 98.7KB)
• Bedford Hospital Site map (PDF, 2.6MB)
• Staff Benefits (PNG, 1.6MB)