Patch Housing Manager: Tenancy & Community Engagement

Clanmil Housing Association; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

A housing organization in Northern Ireland is seeking a Housing Officer to manage tenancies and ensure excellence in service delivery. The role involves developing positive tenant relationships, maximizing rental income, and managing anti-social behaviour cases. Candidates should have relevant experience in housing or support services and hold a degree. This position offers an opportunity to work closely with tenants and contribute positively to the community across Northern Ireland.

Qualifications

• Educated to degree level with one year of housing experience or five years in support services.
• Experience in customer-focused environments with high service standards.
• One year of staff management experience.

Responsibilities

• Develop positive customer relationships with tenants.
• Maximise rental income and manage arrears.
• Respond to and report anti-social behaviour cases.

Skills

Customer service

Relationship building

Conflict resolution

Staff management

Education

Degree related to housing or support services

Chartered Institute of Housing qualification

Job description

A housing organization in Northern Ireland is seeking a Housing Officer to manage tenancies and ensure excellence in service delivery. The role involves developing positive tenant relationships, maximizing rental income, and managing anti-social behaviour cases. Candidates should have relevant experience in housing or support services and hold a degree. This position offers an opportunity to work closely with tenants and contribute positively to the community across Northern Ireland.