Pass Office Operative

Sodexo; United Kingdom; On-site; GBP 1,000; Part time

Job summary

A leading facilities management company in the United Kingdom is seeking a Pass Office Operative for a 6-month FTC. The role involves processing temporary ID passes at HM Naval Base, Portsmouth, interacting with Armed Forces personnel, and maintaining security protocols. Essential skills include effective communication, attention to detail, and computer literacy. Flexible working hours available with hourly pay of £12.71.

Benefits

Mental health support

Financial advice

Health apps

Discounts

Retirement plans

Training and development opportunities

Qualifications

• Effective verbal and written communication skills.
• Ability to work independently and in a team.
• Attention to detail and adherence to standards.
• Computer literacy.

Responsibilities

• Process all temporary ID passes, ensuring checks and procedures are followed.
• Greet visitors courteously, processing passes within fifteen minutes of their arrival.
• Complete vetting applications and issue passes within the specified times.
• Book chaperones via the company system.
• Assist security colleagues with administrative tasks.
• Report security concerns immediately.
• Maintain professional appearance standards at all times.
• Conduct shift handovers thoroughly, reviewing incident reports.
• Comply with company policies and site regulations.
• Perform other tasks as directed by management.

Skills

Effective verbal and written communication skills

Ability to work independently and in a team

Attention to detail

Computer literacy

Job description

15 hours per week across 3 - 4 days, with shifts between 6am – 6pm from Monday to Friday, and Saturday 7am - 12 midday. This is a 6-month FTC at £12.71 per hour, with onsite parking available. Check your local transport links here: Plan Your Journey | Traveline. The destination postcode is PO1 4QT.

Role Overview:

As a Pass Office Operative at HM Naval Base, Portsmouth, you'll process temporary ID passes for visitors, ensuring security protocols are maintained. You'll interact daily with Armed Forces personnel, contributing to their safety and operational efficiency.

What You’ll Do:

1. Process all temporary ID passes, ensuring checks and procedures are followed.
2. Greet visitors courteously, processing passes within fifteen minutes of their arrival.
3. Complete vetting applications and issue passes within the specified times.
4. Book chaperones via the company system.
5. Assist security colleagues with administrative tasks.
6. Report security concerns immediately.
7. Maintain professional appearance standards at all times.
8. Conduct shift handovers thoroughly, reviewing incident reports.
9. Comply with Sodexo policies and site regulations.
10. Perform other tasks as directed by management.

What You Bring:

Essential:

• Effective verbal and written communication skills.
• Ability to work independently and in a team.
• Attention to detail and adherence to standards.
• Computer literacy.

Desirable:

• Experience in a military environment.
• Experience in administration roles.

What We Offer:

Join Sodexo and be part of something greater. We value you and offer resources, rewards, and benefits including mental health support, financial advice, health apps, discounts, retirement plans, and more. We support your growth through training, apprenticeships, and development opportunities. Apply today and be ready to make an impact!