Parts Sales Executive - Sheffield

TPS; Unstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive parts provider is seeking a Parts Sales Executive in Unstone, England. You will work with the Sales Manager to achieve sales objectives, maintain excellent customer service, and build strong relationships with customers. Ideal candidates will have a track record in B2B sales, be strong communicators, and possess a passion for the automotive industry.

Qualifications

• Proven track record in B2B sales.
• Experience in a fast-paced or telesales environment.
• Strong communication skills for stakeholder relationships.
• Team player with drive to meet sales targets.
• Detail-oriented with accurate record-keeping.

Responsibilities

• Achieve Centre's business plan and sales objectives.
• Identify parts to meet customer sales requirements.
• Build strong customer relationships through regular contact.
• Complete documentation accurately and promptly.
• Handle cash and credit card transactions according to guidelines.

Skills

Building strong relationships

Sales target achievement

Customer service experience

Excellent communication skills

Attention to detail

IT literacy (MS Excel)

Job description

Overview

TPS Parts Sales Executive

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products needed to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen Passenger Cars and Commercial Vehicles. TPS operates as a national network of TPS Centres with a 1,500-strong workforce and a commitment to a motivating and inclusive workplace where people are recognised and rewarded and encouraged to pursue learning and development. Nationally launched as a brand concept in 2006, TPS is based on an Agency Model; Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth in the number of Centres and in financial performance.

Responsibilities

• Work with the Sales Manager and team to deliver and achieve the Centre's business plan and sales objectives.
• Achieve personal KPIs and revenue objectives with target customers.
• Accurately identify parts to meet customer sales requirements.
• Utilise all product promotions effectively to achieve specific targets.
• Identify and leverage potential sales opportunities within the customer base.
• Maintain own product knowledge and awareness of competitor activity.
• Build strong working relationships with customers through regular contact by phone and face-to-face visits.
• Provide a high level of service to customers by understanding requirements, responding to requests, progressing orders and providing expert advice.
• Provide timely communication to customers on their credit status.
• Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
• Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
• Handle incoming calls and customer enquiries within KPIs, using the approved greeting.
• Ensure the proper and accurate use of all systems to search and order parts.
• Complete all required documentation accurately and promptly.
• Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual.

Requirements

• A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
• Confident and capable communicator with proven experience of selling in a fast-paced and/or telesales environment.
• Passion for providing a great customer service experience.
• Excellent communication skills both verbally and in writing with the ability to build strong relationships with all key stakeholders.
• A team player with the drive and determination to achieve individual and sales targets on a weekly and monthly basis.
• Excellent attention to detail and accurate record-keeping.
• IT literate, preferably with a good working knowledge of MS Excel.
• A passion for the automotive industry.