Parts Sales Advisor

Motor Parts Direct LTD; West Midlands; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading automotive parts retailer in the West Midlands is seeking a Parts Customer Sales Advisor. You will engage with customers both in-store and over the phone, promoting sales and ensuring a high level of service. Previous experience in a similar role is preferred, but a willingness to learn is valued. Benefits include competitive pay and various bonuses.

Benefits

Competitive salary

20 days of holidays plus bank holidays

Sales bonuses

Promotional incentives

Qualifications

• Previous experience as a parts advisor or in the motor trade preferred.
• Proactive and sales-driven individual.
• Ability to work in a fast-paced environment.

Responsibilities

• Serve customers at the front counter and manage inbound calls.
• Build long-term relationships with local customers.
• Promote offers and customer incentives.
• Assist in the warehouse as needed.

Skills

Customer service skills

Sales driven attitude

Excellent communication skills

Organisational skills

Knowledge of local areas

Job description

We are currently seeking a Parts Customer Sales Advisor to join the team at our Dudley branch.

Benefits include:

• Competitive salary dependent on experience
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.

Key Responsibilities:

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.

You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.

There will also be occasional times you are required to assist in the warehouse either picking or putting away products.

Knowledge of the local areas and customer base would be a distinct advantage.

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice .

Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.

Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.