Parts & Logistics Specialist

MSX International Inc.; Chester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A global leader in automotive logistics seeks a Parts & Logistics Specialist in Chester, England. The role focuses on managing parts procurement, inventory optimization, and logistics coordination to ensure timely delivery and high service quality. The ideal candidate should have strong automotive operations knowledge and experience in supply chain logistics. Benefits include 25 days of leave and health care schemes.

Benefits

25 days annual leave

Cash back health care scheme

Life assurance

Qualifications

• Strong understanding of automotive parts operations and distribution processes.
• Solid knowledge of supply chain planning concepts.
• Familiarity with customs/import‑export procedures.
• Awareness of warranty processes related to parts.
• Advanced use of ERP and WMS systems.
• Strong Excel and data analysis skills.

Responsibilities

• Manage parts order lifecycle and ensure data accuracy.
• Coordinate logistics with suppliers.
• Monitor and optimize inventory levels and turnover.
• Analyze logistics KPIs and implement corrective actions.
• Handle anomalies and claims with suppliers.
• Collaborate cross‑functionally to align demand plans.

Skills

Understanding of automotive parts operations

Supply chain planning concepts

Customs/import-export procedures

Warranty processes

ERP and WMS proficiency

Excel and data analysis skills

Logistics planning

Organization and time management

Collaboration and stakeholder management

3+ years in automotive logistics

Tools

ERP systems

WMS systems

SAP

Job description

Parts & Logistics Specialist

Purpose of the role: The Parts & Logistics Specialist manages operational and strategic activities for parts, accessories, and logistics in the automotive sector. The role ensures efficient procurement, storage, and distribution of components to guarantee timely deliveries, service quality, and high customer satisfaction (dealers, authorized workshops, or end customers).

Responsibilities

• Manage parts order lifecycle: purchase orders, confirmations, intake receiving, quality inspection, put‑away, and distribution to the dealer network; ensure data accuracy in ERP/WMS.
• Coordinate logistics with suppliers.
• Monitor and optimize inventory: stock levels, replenishment, safety stock, obsolescence, turnover, and availability.
• Analyze logistics KPIs (fill rate, OTIF, order accuracy, backorders, lead time, damages/losses) and implement corrective/preventive actions.
• Handle anomalies and claims: shortages, delays, damaged goods, wrong picks; manage corrective actions with suppliers/3PLs and communicate clearly with dealers and internal teams.
• Collaborate cross‑functionally (Service, Warranty, Technical Support, Quality, Planning, Sales, Finance) to align demand plans, support campaigns/recalls, and resolve systemic issues.
• Validate parts eligibility and availability for warranty repairs and service campaigns/recalls.
• Share logistics insights and root causes with Warranty and Quality to reduce repeat issues and costs.

Qualifications & Skills

• Strong understanding of automotive parts operations and distribution processes.
• Solid knowledge of supply chain planning concepts (replenishment, safety stock, demand variability) and forecasting basics.
• Familiarity with customs/import‑export procedures, EHS, dangerous goods handling, and compliance requirements.
• Awareness of warranty processes as they relate to parts: eligibility rules, returns logistics, traceability, and documentation standards.
• Advanced use of ERP and WMS for ordering, inventory, receiving, picking/packing, and shipping; mastery of data accuracy and master data hygiene.
• Strong Excel and data analysis skills; ability to build KPI dashboards and conduct trend/variance analysis; experience with Power BI or similar is a plus. Desirable tools: SAP (MM/SD/EWM).
• Logistics planning and execution: shipment scheduling, carrier coordination, track & trace, exception management, and freight claim handling.
• Excellent organization and time management.
• Collaboration and stakeholder management across Service, Warranty, Technical Support, Quality, Planning, and Finance.
• 3+ years in automotive parts logistics, supply chain, or PDC operations with direct exposure to dealer/customer support.
• Proven experience with parts ordering and fulfillment, inventory control, and coordination with suppliers, warehouses, and carriers.
• Hands‑on experience with ERP/WMS and logistics KPI reporting; involvement in process improvement/digitalization initiatives.
• Desirable exposure to warranty‑related parts returns, traceability, and collaboration with Warranty/Technical/Quality teams; experience with SAP or similar tier‑1 ERP.

Benefits

• 25 days annual leave per year.
• Cash back health care scheme.
• Life assurance.

About MSX

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our commitment is to help our clients transform their businesses and effectively manage operations in areas such as Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions that optimize operations and captivate customers. With over 5,000 employees in more than 80 countries, we partner with almost every car manufacturer on the market.

MSX Purpose: To empower Movers and Makers to thrive in an ever‑changing world. Mission: To harness expertise in mobility, creative global teams, and technology to craft tailored, sustainable, and innovative solutions. Vision: To be the clients' first choice, recognized for operational excellence and commitment to driving change and innovation in the mobility industry.