Parts and Service Advisor

Lounsbury Furniture Limited; Hanwell; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known automotive service provider in Hanwell is seeking a Parts and Service Advisor. Responsibilities include providing customer service, managing inventory, and preparing documentation. Candidates should have a high school diploma, valid driver's license, and computer skills, along with strong interpersonal abilities. This full-time role offers competitive wages and benefits, with the potential for career growth.

Benefits

Competitive Wages

Group Benefits Plan

Paid Vacation and Sick days

Employee discounts

Career growth and continuous development

Qualifications

• Must have a valid driver's license and a clean driver's abstract.
• Experience in the truck, rental, or automotive industry is an asset.
• Ability to perform repetitive heavy lifting (up to 50 lbs).

Responsibilities

• Provide customer service at the Parts and Service.
• Perform physical inventory regularly.
• Prepare bills of lading and invoices.

Skills

Customer service skills

Interpersonal skills

Troubleshooting skills

Ability to multitask

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Job description

Career Opportunities with Lounsbury Company Limited

A great place to work.

Careers At Lounsbury Company Limited

Current job opportunities are posted here as they become available.

Lounsbury Heavy-Duty Truck Centre in Fredericton is looking for a Parts and Service Advisor.

This is a full-time position. The hours of work are: Monday to Friday, from 8am to 5pm.

Why Work with Us?

Lounsbury Heavy-Duty Truck Centre in Fredericton is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:

• Competitive Wages
• Group Benefits Plan, including health, dental, vision, life insurance, short-term disability, and long-term disability, that start on the first day of work (no waiting period)
• Paid Vacation and Sick days (vacation is negotiable based on experience)
• Employee discounts on cars, services, and Lounsbury Furniture
• Career growth and continuous development

Responsibilities

• Provide customer service at the Parts and Service to walk-in customers and customers calling the dealership.
• Perform physical inventory regularly to ensure all stock levels are accurate in the system.
• Prepare bills of lading, invoices, and other shipping documents.
• Assemble containers and crates in the Parts area: keep it clean and organized.
• Keep records/files up to date.
• Pack goods to be shipped and unpack goods received.
• Must be willing to learn how to drive a forklift.
• Answer phone calls and emails from customers to book an appointment for service.
• Write up a repair order and document the customer's concerns to ensure accurate information is provided to the mechanic.
• Keep the customer informed while the truck is being repaired.
• Check and advise the customers if repairs are approved under warranty.

Qualifications

• High School diploma or equivalent.
• Must have a valid driver's license and a clean driver's abstract.
• Must be computer literate - be able to use Microsoft Outlook, Excel, and be able to learn a new computer program.
• Experience in the truck industry, rental, or automotive industry is an asset.
• Strong interpersonal skills, customer service skills, and troubleshooting skills.
• A good team player has a sense of urgency and can multitask.
• Good work ethic.
• Ability to perform repetitive heavy lifting (up to 50 lbs).
• Keeps their work area very clean and organized.