Parts Advisor Apprenticeship

Pulman; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company in the UK is seeking a Parts Advisor Apprentice. This full-time position requires engaging with customers while managing stock and ensuring a seamless service experience. Ideal candidates will have a minimum of GCSE in English and Maths and possess strong problem-solving and customer service skills. This role offers full-time paid employment while learning the intricacies of the automotive industry, along with various benefits, including a company pension and yearly uniform refresh.

Benefits

Full-time paid employment

Uniform supplied and refreshed yearly

Company pension

Free eye test, dental check-up, and flu jab annually

Company events

Qualifications

• Minimum of GCSE (or equivalent) in English & Maths.
• Creativity and problem-solving skills are advantageous.
• Self-starter attitude with a willingness to learn.

Responsibilities

• Ensure a seamless customer experience through effective pre-planning.
• Manage the receiving, storing, and processing of stock.
• Maintain accurate records and handle customer orders.
• Organize product displays for promotional events.
• Develop product knowledge to assist customers effectively.

Skills

Customer service

Problem solving

Team collaboration

Education

GCSE in English & Maths (9 - 4 / A - C)

Job description

Salary & Location

Salary: £7.55 per hour
Type: Full Time
Location: Pulman Skoda, Durham

About the Role

A Parts Advisor is a key role interacting with all areas of the business including sales, service and customers.

Responsibilities

• Involvement in the pre-planning of the business day to ensure a seamless customer experience. This can include the consistent delivery of basic customer service and meeting and exceeding customer expectations
• Receiving, moving, and storing stock, including specialist tools for the workshop
• Keep records and writing up orders
• Organising displays to promote vehicle parts
• Develop knowledge of SKODA products to understand the purpose of vehicle parts and how they function. Work is diverse and you’ll be working both behind the scenes receiving deliveries and at the front desk, building strong relationships with our customers.

Qualifications

To be an extraordinary Parts Advisor Apprentice, you will need the right qualifications to start you on your learner journey, this is a minimum of GCSE (or equivalent) in English & Maths 9 - 4 (A - C).

If you are imaginative, like a challenge and problem solving, then a Parts Advisor Apprenticeship could be the right programme for you.

Ideal candidates are self-starters, creative, fresh thinkers who are ready to represent the SKODA brand and create positive customer experiences from brilliant basics to the customer wow. If you can meet these requirements and believe in the brand values of your potential new employer, you can stand out against the competition to become an extraordinary apprentice.

Benefits

• Full time paid employment whilst learning
• Uniform supplied and refreshed yearly
• Company pension
• Free eye test, dental check up and flu jab annually
• Company events

How to apply

If you think you have what it takes to succeed in an exciting and challenging career in the motor industry, then this could be the opportunity for you. Share your expertise and experience and tell us why you are the perfect fit for our team! We regret that, due to the volume of applicants for roles at Pulman, we are only able to contact successful candidates. If you do not hear from a member of our team within 28 working days of your application, you have not been successful on this occasion.