Parts Advisor

Scania (Great Britain) Limited; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company is seeking a Parts Advisor to join their Heathrow branch. The ideal candidate will be organized and customer-focused, playing a crucial role in branch operations and responsible for efficient parts supply and customer queries. The position offers a competitive salary starting at £32,479 and an excellent benefits package, including training and generous holiday entitlement.

Benefits

In-house training provided

25 days holiday + public holidays

Competitive employer pension

Discounts on major retail outlets

4x basic salary life insurance

Annual ‘Company Success Payment’ eligibility

Qualifications

• Strong organizational skills to manage parts queries efficiently.
• Ability to build and develop relationships with customers.
• Experience in stock control or retail operations is a plus.

Responsibilities

• Build and develop relationships with customers and deliver a first-class service.
• Liaise with suppliers to ensure parts are ordered in accordance with needs.
• Assist with delivery and collection of parts, ensuring correct documentation.
• Oversee stock checks to maintain optimum stock profile.

Skills

Customer focus

Organizational skills

Relationship building

Job description

Scania GB

Parts Advisor – Heathrow

Working Hours

Monday – Friday 08:00 – 17:45 + 1 in 4 Saturday 07:00 – 12:00

Salary starting from £32,479 per annum plus an excellent benefits package, including:

• In-house training provided to support career progression


• 25 days holiday + public holidays which increases with service


• Competitive employer pension


• Discounts on major retail outlets, including groceries


• 4x basic salary life insurance


• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer focussed individual to join our Heathrow branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Key Responsibilities

• Build and develop relationships with customers, delivering a first‑class service, pro‑actively keeping customers up to date and ensuring customer requirements are met.


• Liaise with suppliers to ensure parts are ordered in line with operational needs.


• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.


• Assist in controlling optimum stock profile for the branch.


• Proactively undertake and oversee stock checks.

If you are interested in this exciting opportunity, please apply today.

Closing date

29 / 10 / 2025

Please note, the closing date for this role is subject to change pending volume of applications.

Interview Date

3rd & 4th November

Next steps

1. If you like the sound of this position, please apply today.

2. A member of the Scania Recruitment team will contact you to discuss your application.

3. If you are successful at that stage, you will be invited to have a conversation with the hiring manager.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you