Parts Advisor

Scania Nederland B.V.; Thirsk; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive company is seeking a Parts Advisor in Thirsk. This role involves managing customer inquiries and ensuring efficient parts supply. Candidates should possess strong organizational skills and a commitment to delivering exceptional customer service. The position offers a competitive salary of up to £33,072 per annum, and an excellent benefits package including training opportunities, generous holidays, and various retail discounts. Apply now to join a supportive team committed to career development.

Benefits

In-house training for career progression

25 days holiday plus public holidays

Discounts on retail outlets

4x basic salary life insurance

Annual ‘Company Success Payment’ eligibility

Qualifications

• Experience in customer service roles is essential.
• Ability to manage stock and liaise with suppliers effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Build and develop relationships with customers, delivering top-tier service.
• Liaise with suppliers for timely parts orders.
• Assist in parts delivery and collection as required.
• Oversee stock checks and manage inventory efficiently.

Skills

Customer service

Organisational skills

Relationship building

Job description

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Working Hours: Rotating Shift Pattern Monday – Friday Week 1: 07:00 - 15:30 | Week 2: 10:30 - 19:00 | Alternate Saturday's 07:00 - 13:00.

Salary up to £33,072 per annum plus an excellent benefits package.

• In-house training provided to support career progression
• 25 days holiday + public holidays which increases with service
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer focussed individual to join our Thirsk branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Key Responsibilities

• Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

If you are interested in this exciting opportunity, please apply today.

Please note, the closing date for this role is subject to change pending volume of applications.

Interview Date : Flexible Interview Dates Available

Next steps

• If you like the sound of this position, please apply today.
• A member of the Scania Recruitment team will contact you to discuss your application.
• If you are successful at that stage, you will be invited to have a conversation with the hiring manager.

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.