Parts Advisor

Pembrook Resourcing; North Bersted; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive dealer in North Bersted is seeking a Parts Advisor responsible for providing outstanding service to customers and workshop staff. Duties include sourcing vehicle parts, managing stock levels, and building strong client relationships. The ideal candidate will have experience in the motor trade and good IT skills. The position offers a competitive salary, company pension, and manufacturer training in a supportive team environment.

Benefits

Competitive salary

Manufacturer training

Company pension scheme

Supportive team environment

Opportunities for progression

Qualifications

• Experience as a Parts Advisor within the motor trade is preferred.
• Knowledge of automotive systems and components required.
• Good IT skills and familiarity with dealership systems needed.
• Excellent communication and teamwork skills are essential.
• Proactive attitude with attention to detail is crucial.

Responsibilities

• Provide accurate parts advice and support to customers.
• Source and supply automotive parts efficiently.
• Build relationships with customers and suppliers.
• Manage stock levels, deliveries, and returns.
• Deliver excellent customer service.

Skills

Parts advice and support

Sourcing automotive parts

Building customer relationships

Using electronic parts catalogues

Managing stock levels

Good communication skills

Teamwork

Attention to detail

Tools

Kerridge

CDK

Job description

Parts Advisor - Motor Trade

Location: [Insert Location]

Salary: Competitive + Manufacturer Training + Pension

Full-Time | Permanent

Monday-Friday + Saturday rota (if applicable)

Pembrook Resourcing are currently seeking a Parts Advisor on behalf of our client, a well-established and reputable main dealer.

Role Overview

As a Parts Advisor, you'll be a key member of the aftersales team, ensuring both colleagues and customers receive outstanding service. You'll be responsible for sourcing and supplying vehicle parts for workshop and retail customers, managing stock, and maintaining excellent relationships with both internal teams and external clients.

Key Responsibilities

• Provide accurate parts advice and support to customers and workshop staff
• Source, order, and supply automotive parts in a timely and efficient manner
• Build and maintain strong relationships with customers and suppliers
• Use electronic parts catalogues and dealership management systems effectively
• Manage stock levels, deliveries, and returns
• Support the service team and work collaboratively across departments
• Deliver excellent customer service and maintain high levels of professionalism

What We're Looking For

• Experience as a Parts Advisor within the motor trade (preferred)
• Knowledge of automotive systems and vehicle components
• Good IT skills and familiarity with dealership systems (Kerridge/CDK or similar)
• Excellent communication and teamwork skills
• A proactive, can-do attitude with attention to detail
• Main Dealer experience is desirable but not essential

What's on Offer

• Competitive salary (negotiable depending on experience)
• Main dealer benefits & manufacturer training
• Company pension scheme
• Supportive team environment
• Opportunities for progression within a growing dealer network