Parts Advisor

Pembrook Resourcing; Bognor Regis; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable automotive dealer in Bognor Regis is seeking a Parts Advisor to join their aftersales team. The role involves providing outstanding service, managing stock, and sourcing vehicle parts for customers and workshops. The ideal candidate should have experience in the motor trade and strong communication skills. The dealer offers competitive salary with manufacturer training and pension benefits, in a supportive team environment with growth opportunities.

Benefits

Competitive salary

Manufacturer training

Company pension scheme

Opportunities for progression

Qualifications

• Experience as a Parts Advisor within the motor trade is preferred.
• Proficient with dealership management systems.
• Ability to provide excellent customer service.

Responsibilities

• Provide accurate parts advice and support to customers and workshop staff.
• Source, order, and supply automotive parts efficiently.
• Maintain strong relationships with customers and suppliers.
• Manage stock levels, deliveries, and returns.

Skills

Knowledge of automotive systems and vehicle components

Excellent communication skills

Teamwork

Good IT skills

Attention to detail

Tools

Kerridge/CDK

Job description

Parts Advisor - Motor Trade

Location: [Insert Location]

Salary: Competitive + Manufacturer Training + Pension

Full-Time | Permanent

Monday-Friday + Saturday rota (if applicable)

Pembrook Resourcing are currently seeking a Parts Advisor on behalf of our client, a well-established and reputable main dealer.

Role Overview

As a Parts Advisor, you'll be a key member of the aftersales team, ensuring both colleagues and customers receive outstanding service. You'll be responsible for sourcing and supplying vehicle parts for workshop and retail customers, managing stock, and maintaining excellent relationships with both internal teams and external clients.

Key Responsibilities

• Provide accurate parts advice and support to customers and workshop staff
• Source, order, and supply automotive parts in a timely and efficient manner
• Build and maintain strong relationships with customers and suppliers
• Use electronic parts catalogues and dealership management systems effectively
• Manage stock levels, deliveries, and returns
• Support the service team and work collaboratively across departments
• Deliver excellent customer service and maintain high levels of professionalism

What We're Looking For

• Experience as a Parts Advisor within the motor trade (preferred)
• Knowledge of automotive systems and vehicle components
• Good IT skills and familiarity with dealership systems (Kerridge/CDK or similar)
• Excellent communication and teamwork skills
• A proactive, can-do attitude with attention to detail
• Main Dealer experience is desirable but not essential

What's on Offer

• Competitive salary (negotiable depending on experience)
• Main dealer benefits & manufacturer training
• Company pension scheme
• Supportive team environment
• Opportunities for progression within a growing dealer network