Partner Services

Agoda Sandbox; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading online travel agency is seeking a Market Manager to expand their room supply network and manage hotel relationships. The ideal candidate will have a bachelor's degree and at least three years of experience in the hotel or travel industry, especially with online travel agencies. Responsibilities include evaluating partnerships, optimizing production, and communicating effectively with stakeholders. Strong interpersonal skills and a proactive attitude are essential for success in this role.

Qualifications

• Minimum of three years’ experience in hotel or travel industry, especially OTA channels.
• Excellent command of English for effective communication.
• Success in acquiring and mentoring long term customer relationships.

Responsibilities

• Expand Agoda’s room supply network and manage hotel relationships.
• Evaluate partnerships and optimize production.
• Identify supply requirements to match market demands.

Skills

Interpersonal skills

Ability to influence stakeholders

Communication skills

Team player

Creative and innovative

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

As Market Manager, your key objective will be to help expand Agoda’s room supply network and establish and manage hotel relationships. Ideally you should be experienced in the hotel industry and / or travel industry, especially online travel. You will be taking care of the hotel market and assisting market partnership related functions, as well as identifying trends and defining potential sources of supply to satisfy consumer demand on the Agoda website.

• Evaluate partnerships & determine actions to optimize production
• Execute strategies and promotional activities with partners to enhance productivity and opportunities to manage room availability and competitiveness of the Agoda website
• Identifyregional supply requirements in terms of product offerings and promotions to match with market demands
• Identify, qualify, contact, counsel and visit the important hotel and accommodation suppliers to grow the portfolio of key destinations
• Manage listing processes for new suppliers and renewals with existing partners
• Improve team operation processes and manage supporting resources
• Train and inform partners on our technologies, tools and model
• Participate in market research as required
• Prepare presentations and materials
• Manage regular weekly and monthly supplier and internal reports

Leadership:

Work/Project Leader”: answers general questions and provides assistance; maintains assignment completion schedules; performs the same tasks as others.

Independent Judgment and Decision-Making:

Very General Supervision:

• Resolves most questions, accomplishes most tasks without guidance.

Qualifications:

• Bachelor’s degree or equivalent, in any relevant field
• Minimum of three years’ experience in hotel or travel industry, especially OTA channels
• Strong interpersonal skills & ability to influence external / internal stakeholders
• Excellent command of English
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
• Ability to communicate various proposals to potential partnersBe a Team player with a Professional “get it done” attitude and work ethic
• Success in acquiring, mentoring & building long term customer relationships
• Adapts well to and is energized by change
• Is creative and Innovative