Part-Time Tech-Savvy Customer Service Advisor

EE Limited; Wallsend; Hybrid; GBP 13,000 - 14,000; Part time

Job summary

A leading telecommunications company in Wallsend is seeking a part-time Customer Service Technical role. You'll assist customers with their broadband queries, supporting them through various tech-related issues. Ideal candidates should be naturally helpful and calm. This role offers a competitive salary rising over time, flexible working options, and numerous benefits including online GP access and family leave. Join our team and make a difference while growing your career.

Benefits

Great starting salary

Online GP access

Paid carer's leave

Equal parental leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Qualifications

• No specific experience required, but must be naturally helpful and calm.
• Ability to handle technical queries related to broadband services.

Responsibilities

• Assist customers with broadband tech-related queries over the phone.
• Provide support for both simple and complex customer issues.

Skills

Problem-solving

Customer service

Relationship building

Job description

A leading telecommunications company in Wallsend is seeking a part-time Customer Service Technical role. You'll assist customers with their broadband queries, supporting them through various tech-related issues. Ideal candidates should be naturally helpful and calm. This role offers a competitive salary rising over time, flexible working options, and numerous benefits including online GP access and family leave. Join our team and make a difference while growing your career.