Part Time Supervisor

Bubble CiTea; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

Bubble CiTea, a renowned bubble tea brand in Bristol, is seeking a Part Time Supervisor who is passionate about customer service. In this dynamic role, you will support the management team, ensure high standards in service and cleanliness, and play a significant part in enhancing customer experiences. We offer opportunities for career advancement and a vibrant team environment focused on personal growth.

Benefits

Free bubble tea during breaks

Pension scheme

Staff discounts on bubble tea

Great training for quick integration

Qualifications

• Experience in fast-paced food/beverage industry preferred.
• Flexible hours including evenings, weekends, or holidays required.
• Energetic with a positive attitude.

Responsibilities

• Support the Store Manager and contribute to team dynamics.
• Ensure customer service and product quality adhere to standards.
• Lead team in maintaining kiosk cleanliness and safety.

Skills

Customer Service

Teamwork

Problem Solving

Sales Focus

Content Creation

Job description

JOIN US!

BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core values of high-quality drinks, outstanding customer service, cleanliness, and hygiene. We are looking for individuals who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure high customer satisfaction. Creating a family environment within the workplace is one of our key values, making our customers and employees extremely valuable to us. We focus on and invest in your career development and promotion, so if you are looking for a career and not just a job, you are in the right place!

OUR MISSION

Continuously innovate and improve our services and products to create the most memorable and happy experience for our customers.

WE ARE LOOKING FOR

• Part Time Supervisor

YOU WILL

• Be part of a support network working alongside the Store Manager
• Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
• Ensure product quality and customer service meet company standards
• Lead team members to maintain the cleanliness and upkeep of our kiosks
• Protect employees and customers by providing a safe and clean store environment
• Ensure efficient operation by bubble baristas to accomplish daily duties
• Be responsible for protecting store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
• Remain calm and observant during busy periods or under unforeseeable situations and deploy team members to ensure the best customer experiences
• Manage and create content for TikTok
• Complete reasonable tasks assigned by the company

YOU ARE

• Ideally have experience in driving a high sales-focused culture in the fast-paced food/beverage industry
• Be able to work flexible hours, including evenings, weekends, or holidays
• Legally eligible to work in the UK
• An energetic person with positive thinking and a 'can do' attitude
• Maintain regular and consistent attendance and punctuality
• Willing to learn new skills and share your knowledge with our customers and team

WE WILL

• Offer amazing opportunities for career progression
• Treat you to a free bubble tea drink on breaks during the shift
• Provide a pension scheme
• Offer staff discounts on our bubble tea drinks
• Provide great training to help you integrate into the team quickly
• Strive to provide numerous opportunities for your growth as part of BUBBLE CITEA